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Your TOP RESPONSIBILITY IS KEEPING CLEARVIS.IO RUNNING and IMPROVING THE DEVOPS AUTOMATION behind it. We self-host everything: our infrastructure, networking, internal services, and GitLab itself.   We are a small company, so operations alone is not a full-time job. For the rest of your time, you...

• Webes portálok és alkalmazások napi szintű üzemeltetése, rendelkezésre állásuk biztosítása
• Alkalmazások monitorozása és felügyelete (ELK stack, Grafana)
• Incidenskezelés: hibák diagnosztizálása, egyeztetés fejlesztőkkel, javítás koordinálása és végrehajtása

VPS üzemeltetés - VPS telepítések, konfigurálás, csomagok és programok telepítése, PHP‑verziók frissítése, hibadiagnosztika és megoldás technikai ügyfélproblémák esetén....

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users

• Be the go-to person for users when IT challenges arise and help keep their day running smoothly.
• Connect with users through phone, email, and chat to understand their needs and provide effective solutions.
• Investigate and resolve a variety of hardware, software, and network-related issues.

Perform onsite hands-on troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity issues....

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Probléma- és hibaelhárítás.
• Szervizelés, karbantartási feladatok ellátása az ügyfeleink telephelyein.
• Szervizjelentések és hibajavítások nyomon követése.
• Meglévő és új ügyfeleinknél kereskedelmi és kassza rendszerek telepítése, üzembehelyezése.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Identify cybersecurity threats and perform analysis of reported anomalies on networks and systems.
• Mitigate and contain identified threats
• Initiate escalation procedures and incident response processes

Design and implement secure CI/CD workflows: Develop and maintain secure CI/CD workflows using industry best practices and standards. Ensure the security and integrity of the entire CI/CD pipeline, including code repositories, build systems, artifact repositories, and deployment mechanisms on MOL...

• Planning and leading the technical implementation of ServiceNow solutions
• System configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Technikai segítségnyújtás: Hardveres és szoftveres problémák első szintű diagnosztizálása és elhárítása a rendelkezésre álló tudásbázis alapján.
• Multi-channel kommunikáció: Holland nyelvű ügyfélmegkeresések professzionális kezelése írásban (online csatornákon) és szóban.

• Facilitate functional workshops, training sessions, and knowledge transfer to build internal & external capabilities and promote adoption of Kinaxis & SAP
• Ensure COE teams regularly trained on the Maestro/SAP process and reinforce training protocols to improve system literacy