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Perform onsite hands-on troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity issues....

You lead an international team of frontend and backend developers, quality assurance, DevOps engineers, and Scrum Masters through the agile development process and ensure the use of modern cloud and AI technologies....

• Define and own the enterprise strategy, governance framework, and roadmap for backup, recovery, data protection, and operational resilience
• Establish policies, standards, controls, and recovery objectives that ensure business-critical services remain resilient, recoverable, and compliant

As a Senior IT System Administrator at Factworks, you'll be pivotal in maintaining the SMOOTH OPERATION AND OPTIMAL PERFORMANCE of our IT infrastructure. Leveraging extensive experience and technical expertise, you will manage the DESIGN, IMPLEMENTATION, AND ONGOING MAINTENANCE of our complex...

• End-to-end responsibility for global IT operations, including Service Desk, platforms, physical infrastructure and end-user experience
• Ensuring stable, secure and high-performing IT services across all locations