It support, helpdesk állások Szabolcs-Szatmár-Bereg megyében angol nyelvtudással
4 db találat
Szűrés
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IT Üzemeltető
Borsod-Abaúj-Zemplén megye, Hajdú-Bihar megye, Jász-Nagykun-Szolnok megye, Szabolcs-Szatmár-Bereg megyeLinux, Windows szerverek és munkaállomások üzemeltetése Monitoring, teljesítménymérésJan. 20. -
Troubleshooting and resolving technical problems for customers or clients Escalating issues to higher levels of support as needed Collaborating with L1 (Level 1) support staff and other team members to resolve issues efficiently Communicating with customers or clients through var...tegnap 15:25 -
Checking knowledge articles for compliance with IT policies, guidelines and procedural correctness Collaboration with IT/Business Service Owners and Knowledge Owners to fine-tune and approve knowledge articles Overseeing knowledge lifecycle (publish, review and retire articles) C...Jan. 26. -
Manage incoming phone calls, emails and cases. Assisting customers with billing and contract related requests. Educating customers and answering general questions about the supported software. Reach out to customers to schedule installation of orders, while coordinating with subc...Jan. 26.
