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• Linux alapú szerverinfrastruktúra üzemeltetése, felügyelete és továbbfejlesztése;
• szerverek telepítése, konfigurálása, frissítése és karbantartása;
• Windows Server környezetek üzemeltetése;
• infrastruktúrával kapcsolatos hibák feltárása és elhárítása;
• üzemeltetési folyamatok automatizálása, scriptelése;

• Provide first-line IT support for incidents and service requests to users across Europe.
• Troubleshoot technical issues and service requests through multiple support channels.
• Resolve issues at first contact whenever possible.

Being the first point of contact for Technology-related issues and requests...

• Coordinate Ops team members, assign and prioritize tasks, and regularly evaluate performance.
• Support team members' professional development and foster a collaborative, high-performing work environment.
• Resolve conflicts, maintain team motivation, and promote a positive, customer-focused culture.

• Primary contact for all helpdesk inquiries
• Telephone and desk-side support for software, applications, and hardware issues
• Building, upgrading, and maintaining PC systems
• Setting up network access for new users