Php help com javascript jquery állás, munka

• Provide first-line IT support for incidents and service requests to users across Europe.
• Troubleshoot technical issues and service requests through multiple support channels.
• Resolve issues at first contact whenever possible.

• Linux szerverek (fizikai, virtuális) menedzselése, karbantartása, mentése
• Alkalmazások futtatókörnyezetének szerver oldali üzemeltetése
• Belső és külső rendszerek, hálózat, szerverterem infrastruktúra teljes üzemeltetése
• HA rendszerek üzemeltetése
• Hozzáférés-, jogosultságkezelés, incidens kezelés

In this role, you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB), achieving accurate & on-time updates that enable Continual improvement...

• Support sales channels to deliver an outstanding and seamless customer experience
• Maintain and continuously develop modern IT infrastructure, including POS systems, networks, and mobile devices
• Manage IT asset inventory, including monitoring, lifecycle management, and timely replacement of equipment

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

Manages / operates the IT applications in his/her professional field and provides professional support to users, handles incidents, problems and change requests, and provides their resolutions, as well as makes suggestions for the improvement of related processes....

• Primary contact for all helpdesk inquiries
• Telephone and desk-side support for software, applications, and hardware issues
• Build, upgrade, and maintain PC systems
• Set up network access for new users