Php help com javascript jquery állások III. kerületben (it support, helpdesk)

VPS üzemeltetés - VPS telepítések, konfigurálás, csomagok és programok telepítése, PHP‑verziók frissítése, hibadiagnosztika és megoldás technikai ügyfélproblémák esetén....

• Be the go-to person for users when IT challenges arise and help keep their day running smoothly.
• Connect with users through phone, email, and chat to understand their needs and provide effective solutions.
• Investigate and resolve a variety of hardware, software, and network-related issues.

• Linux alapú szerverinfrastruktúra üzemeltetése, felügyelete és továbbfejlesztése;
• szerverek telepítése, konfigurálása, frissítése és karbantartása;
• Windows Server környezetek üzemeltetése;
• infrastruktúrával kapcsolatos hibák feltárása és elhárítása;
• üzemeltetési folyamatok automatizálása, scriptelése;

• Learn and use groundbreaking technologies.
• Engineers will apply advanced troubleshooting techniques to provide unique solutions for our customers and lead customer interactions by thoughtfully working with them to dive deep into the issue and get the root cause.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Provide Level 1 IT support by resolving clients’ technical issues and acting as the first point of contact for customers
• Handle end-user requests through various channels, including phone, email, and web-based tools

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

Informatikai ügyféltámogatói munkakör. A cég saját fejlesztésű szoftvereinek üzemeltetése, alkalmi tesztelése, az ügyfelek munkájának segítése távolról, esetleg kiszállással az ügyfél telephelyén. Számítógép alapú pénztárgép rendszerek üzemeltetése, szervizelése...

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

Being the first point of contact for Technology-related issues and requests...

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Coordinate Ops team members, assign and prioritize tasks, and regularly evaluate performance.
• Support team members' professional development and foster a collaborative, high-performing work environment.
• Resolve conflicts, maintain team motivation, and promote a positive, customer-focused culture.

• Felhasználói szerepkörök, jogosultságok beállítása;
• Szakmai területek új igényeinek felmérése, dokumentálása;
• Fejlesztések tesztelése és a részlegek felhasználóival történő teszteltetése;
• Rendszerhibák azonosítása és közreműködés a hibás működés javításában;

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Learning gaming system and underlying business model/processes
• Providing high quality 3rd line technical support for iGaming system to customer support team, central gaming, partners and engineers
• Participating in regular configurations of iGaming system

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal