Development állások XIV. kerületben (it support, helpdesk)

• Support internal customers (Sales, Finance, After-sale service and Security) providing troubleshooting and training on hardware and software functionalities.
• Ensure that employees follow computer usage policies, information security and privacy best practices.

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Support the operationalisation of Vodafone’s Data Governance framework, ensuring compliance with regulatory requirements and internal standards.
• Lead the implementation and adoption of Collibra as the central metadata repository across Vodafone Markets and Group Functions.

• Drive second level incident resolutions of CRM systems by engaging support teams of various stakeholders.
• Manage E2E high severity incidents, situations and inform business stakeholders (Service Risk notes).
• Overview incident resolutions to have them solved within certain SLA target.

• Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from our Budapest office and home office 
• Analyze and work towards the resolution of emerging IT errors related to software, hardware, and network systems. 

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

We are looking for a proactive IT Specialist to join our international IT Helpdesk Opening Team, supporting the opening of new retail stores across the LPP Group. In this role, you will play a key part in the IT setup and support of new store openings, ensuring that all hardware, software, and...

• Take emotional ownership of projects and developing at scale in the enterprise environment used by thousands of users
• Work with senior engineers and have immediate impact on the development of the Aladdin platform
• Collaborate with users and the product team to design & implement new features

• Take emotional ownership of projects and developing at scale in the enterprise environment used by thousands of users
• Work with senior engineers and have immediate impact on the development of the Aladdin platform
• Collaborate with users and the product team to design & implement new features

• Take emotional ownership of projects and developing at scale in the enterprise environment used by thousands of users
• Work with senior engineers and have immediate impact on the development of the Aladdin platform
• Collaborate with users and the product team to design & implement new features

• Supporting and lifecycle management of IT devices
• Managing local projects related to ATM operations
• Coordinating and participating in off-site activities at ATM locations
• Delivering technical support during internal and external audits

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Resolve customer technical incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex issues to the appropriate internal teams while maintaining ownership of customer interaction.
• Report design, reliability, or maintenance issues to R&D.

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

Design, develop, and maintain cloud infrastructure solutions for SaaS/PaaS products using Infrastructure as Code (IaC) principles Implement and optimize CI/CD pipelines to enable efficient software delivery Create and maintain APIs and automation scripts to streamline infrastructure management...