Junior software developer állások, munkák it support, helpdesk kategóriában

• You will support our employees in the onboarding and offboarding process by ensuring that all IT resources are provided and correctly set up.
• You provide IT support through the IT Service Desk, ensuring adherence to SLA's and KPI's.

• You provide daily troubleshooting and support to users, ensuring a seamless experience
• You participate in routine platform maintenance and upgrade processes, keeping our systems up-to-date

• Active directory maintenance
• Create and maintain documentation
• Setup new workstations/VM's in devnet
• Software and hardware support for end user
• Mounting servers in racks and cabling
• Configure switches

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

As an IT Support Analyst at Philip Morris (PMI) in Lausanne, you will be responsible of the support and maintenance of our commercial systems (consumer database solutions, retailer apps, digital platforms and mobile apps) using service management, providing support to our commercial organization,...

• Test and select hardware components and systems
• Test and configure hardware-related software
• Provide support for hardware components, systems, and hardware-related software
• Develop test scripts
• Communicate with manufacturers, suppliers, and internal departments

• Analysis of business needs and proposal of high value-added solutions
• Establish technical specifications and division of technical tasks
• Software development within the team based on skills/affinities
• Managing integrations, gathering business feedback, and making the necessary adjustments

• Administration and maintenance of our workstation and lab systems (Linux, macOS, Windows)
• Participation in IT projects of the institute (e.g. services, licence management, monitoring)
• Administration of user accounts
• 1st level support for our scientists
• Support of our videoconferencing systems

• Provide expert-level Tier 3 troubleshooting and resolution of complex customer issues for VIAVI's Transport and ONE LabPro products.
• Collaborate closely with R&D, product management and T1/T2 support to investigate and resolve customer issues.

AWS IaaS és PaaS rendszerek menedzselése (EC2, S3, Lambda, IAM stb.) Hibrid hálózati kapcsolatok, VPN-ek kialakítása és karbantartása Automatizálás (Bash, PowerShell, Python – amit szeretsz) Monitoring, riasztás, incidenskezelés – SRE alapokon CloudFormation / Terraform / Terragrunt használata...

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.

• Provide Level 1 & 2 technical support for users (hardware, software, network, and peripherals)
• Diagnose and resolve incidents via ticketing tools (remote & on-site support)
• Install, configure, and maintain devices, applications & user accounts

• Lead technical projects from inception to completion, serving as the primary technical lead.
• Provide 3rd level support for hardware, software, and network issues via phone, remote tools and on-site.

• Orchestration, deployment and administration of the open source software services developed at OSL.
• Design, development and implementation of data workflows within the above-mentioned software tools.
• Design, development and maintenance of software extensions within the above-mentioned software tools.

• Manage onboarding/offboarding, ensuring IT equipment and software readiness.
• Coordinate hardware/software orders and employee IT support requests.
• Troubleshoot issues with devices and local infrastructure (network/connectivity).

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