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• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

Serve as a technical expert and primary point of contact for internal customers regarding all service aspects....

Serve as a technical expert and primary point of contact for internal customers regarding all service aspects...

Deliver exceptional customer support by providing remote assistance on BD Biosciences equipment, ensuring every interaction reflects professionalism, empathy, and technical excellence....

• supporting end-users in troubleshooting day-to-day tech issues
• maintaining office infrastructure
• maintating asset inventory (laptops, pheripherals, displays, printers)
• Seniority development within HelpDesk
• Develoment into System Administration, Platform Management, Information Security

• Provide 2nd-level support for manufacturing applications used across global production sites.
• Analyze and resolve incidents, service requests and application-related issues.
• Support daily operations and administration of manufacturing systems.

• Customers and distribution partners worldwide rely on your technical expertise
• You analyse technical issues and develop sustainable solutions for demanding applications
• Together with , Product Management, Quality, Repair and R&D, you ensure a smooth flow of infor-mation

Own the M365 collaboration platform: Lead the architecture, configuration and lifecycle of Microsoft 365 collaboration services, delivering secure, scalable and standardised solutions. Drive adoption and enablement: Lead rollouts and change initiatives, deliver training and community activities,...