Php help crm javascript jquery állások, munkák it support, helpdesk kategóriában

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

Provide Tier 1 and Tier 2 technical support to end users, including troubleshooting hardware, software, networking, and electronic equipment issues (e.g., laptops, peripherals, printers, mobile devices, and conferencing systems)....

• Software bevezetés támogatása
• API kapcsolatok kiépítése és kezelése
• Adatbázisok (SQL) tervezése, építése
• Alap frontend feladatok ellátása
• AI eszközök hatékony használata a napi munkában

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Assess internal intelligence and evaluate third-party data sources to close data quality gaps
• Ensure data integrity and contribute to data governance initiatives
• Drive operational efficiency by identifying automation opportunities and optimizing recurring processes

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

ICT System Specialist Industrialisation mylife Diabetes Care is a global medical technology company focused on integrated solutions for people with diabetes. As a growing company, we are reshaping our organization with a clear strategy, ambitious growth goals, and plenty of room for personal...

System Support Engineer System Support Engineer: Laboratory / Technical or Mechanical / Biosafety levels S1 and S2 / Highly regulated industry / Network Administration / Troubleshooting/ English Project: For our customer a big pharmaceutical company in Rotkreuz, we are looking for a highly...

• You perform routine system maintenance, implement required changes, and ensure effective disaster recovery to keep systems stable and reliable.
• You set up technology for new employees by preparing and delivering their devices and ensuring they have correct and timely system access.

• Design and implement document lifecycle practices
• Develop and maintain digital structures and technical measures to improve information access and findability
• Design and improve the organization's SharePoint environments
• Analyze and organize unstructured or disorganized digital content

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure