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• Handle incoming queries from our players investigate and solve their issues with the tools available for Player Care
• Handle customer support tickets
• Answer game-related questions sent in from our players

• Respond to customer inquiries via phone, chat, and email with professionalism and clarity
• Troubleshoot and resolve hardware/software issues (Bluetooth, apps, connectivity, etc.)
• Guide users through features and functions of smart mobility products

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

• Investigate and resolve escalated customer complaints, order issues, and service inquiries across multiple channels
• Coordinate with internal teams including logistics, sales, and technical support to drive end-to-end case resolution

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Junior Business & Application Support At Swissquote, we're all in. All in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring — and a lot more powerful. We're Switzerland's leading digital bank — 1,400+ people across Europe, the Middle East...

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good...

You will be part of the quality assurance team of our platform — designing and running tests, qualifying hardware, and making sure everything we ship performs flawlessly on Linux and macOS. When customers run into trouble, you're also the person who helps them get back on track, and makes sure what...

• Support in running IT projects as part of the project team (PMO)
• Assist the project team in the documentation of software requirements, business processes and tests
• Analyse together with the project team business department processes and optimize them
• Help with second level support

Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999 the company utilizes a deep-tech approach that is founded on advanced science and avant-garde technologies for respiratory patients across care areas. Sentec provides healthcare...