Phd help cam javascript jquery állások, munkák it support, helpdesk kategóriában

• Technikai segítségnyújtás: Hardveres és szoftveres problémák első szintű diagnosztizálása és elhárítása a rendelkezésre álló tudásbázis alapján.
• Multi-channel kommunikáció: Holland nyelvű ügyfélmegkeresések professzionális kezelése írásban (online csatornákon) és szóban.

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Provide first-level IT support for hardware, software, access, password, and application-related issues.
• Support users via phone, email, chat, and remote support tools.
• Troubleshoot technical issues and resolve incidents whenever possible.

• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in both German and English
• Document and track incidents in the ticketing system

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

Perform onsite hands-on troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity issues....

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.

• Receiving, triaging, and resolving tickets via the help desk system in line with SLA and priority guidelines
• Diagnosing and fixing hardware and software issues on laptops and peripherals

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German