Leader állások, munkák informatikai támogatás kategóriában

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Working directly with business partners to understand their business requirements and ensure networking projects are properly designed and implemented.
• Identify, design, implement and document networking solutions that meet business needs and organizational standards.

Provides first and second level support to end-users including problem recognition, research, isolation, and resolution steps Troubleshoots and resolves issues; coaches, mentors and encourages users Participates in special projects as requested Mentors and coaches on technical solutions Serves as...

Support our customers across Europe in their journey towards Sales and Service Cloud by delivering remote and on-site services in collaboration with experts from our own and other CoEs. . We place a strong emphasis on design review activities, monitor, analyze, and optimize complex business...