Kitchen manager in állások Budapesten (Értékesítés támogatás)

• You follow the execute the Group Supplier onboarding process within SLA
• You use your initiative to escalate or flag aged or sensitive supplier requests to appropriate senior management
• You evaluate supplier-based risks and drive appropriate resolution

• Conduct market research to identify potential clients for our sea, air, and rail freight forwarding services
• Making cold calls and building relationships with potential clients, as well as maintaining contact with existing customers

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Answering calls and forwarding customer inquiries to the appropriate departments 
• Ensuring smooth work processes (short talking time to lower the average waiting time) 
• Sending technical documents to customers 
• Data entry and maintenance in a ticket system (Sales Force) 

• Provide technical support to dealers via phone, email, and ticketing tools
• Troubleshoot issues, track spare parts, and monitor exceptional shipments
• Ensure cases are resolved within SLA and clearly documented
• Escalate complex issues and collaborate with internal teams (warranty, logistics, finance)

• Communicate and correspond with customers, sales force, and internal departments.
• Forward customer RFQs and leads to the sales team.
• Provide administrative support.
• Handle incoming orders and ensure complete processing in SAP, including maintaining customer data.

What you will do Act as the main contact for Polish customers (phone & email) Process quotations, orders and complaints in SAP Coordinate with logistics & printing to ensure timely deliveries Provide product information, alternatives and availability updates Support Account Managers...

• Efficient and accurate handling of order entry, follow-up, inventory management, shipping-related tasks, and claims.
• Professional handling of customer calls and complaints.
• High-quality logging of case studies and calls with continuous updates.

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

• You ensure high customer satisfaction through effective and efficient processing of orders to meet Customer SLA requirements
• You examine customer orders to ensure the validity of product specifications (including configuration), quantities ordered, and any special pricing agreements or requirements

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• support to the network of field representatives in the preparation of final investment and commercial offers
• support for sales activities in the regions
• close cooperation with the design department and the customer service department
• ensuring the highest quality of sales transactions

• You gather feedback and information about your solution and market trends through events, surveys, interviews, or legal updates
• You develop your solution in a structured way and create a roadmap for new features
• You coordinate with internal teams and identify what needs to be adapted.

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations...

• Design and deploy AI solutions for B2B consulting and sales support, leveraging LLMs, RAG pipelines, and intelligent agents.
• Collaborate with cross-functional teams to identify business challenges and translate them into scalable AI workflows.

• Manage and track sales orders from receipt to fulfillment.
• Provide customer support via phone and email, handling inquiries, orders, billing issues, and shipping information.
• Coordinate communication and collaboration between internal departments such as printing, logistics, marketing, and finance.

• Build and maintain strong strategic partnerships
• Lead annual negotiations and manage contractual agreements
• Develop and execute customer-specific business plans and yearly strategies
• Analyze market data, sell-out reports, and category insights to identify growth opportunities