Tools coordinator állások, munkák Érden

• Coordinate & support entire engagement lifecycle processes
• Maintain client and engagement information & database
• Monitor required conditions and documentation
• Maintain and update draft and signed contracts in contract database

• Lead, coach, and motivate the success team to meet and exceed service targets.
• Act as the first point of escalation for agents and customers, resolving issues quickly and effectively.
• Monitor performance, identify training needs, and foster continuous improvement.

• Handle daily service operations tasks to support overall team goals and ensure service levels are met.
• Monitor key performance indicators (KPIs) and contribute to operational targets by maintaining accuracy, speed, and quality.

• Developing and implementing service processes
• Coordinating, training, and supervising blue-collar employees
• Maintain an active, daily presence on the shop floor to monitor project progress and resolve issues in real-time
• Preparing and obtaining approval for work instructions and other project documents

• Supporting the Private Label Director’s work and preparing weekly reports
• Supervising and coordinating the work of the Commercial Manager / Junior Commercial Manager
• Identifying potential new clients, conducting negotiations, and establishing long-term partnerships

• Responsible for forecasting and analyzing operating expenses related to our Hungarian business operations
• Performing month-end close activities (accruals, cost review) and aligning with key stakeholders

• Lead and continuously refine CE Online customer-facing processes, ensuring a seamless, efficient, and customer-centric operation.
• Design and execute a comprehensive training and capability roadmap for in-store colleagues, fostering skill development, engagement, and contribution to operational KPIs.

• Lead procurement activities for specified categories under the responsibility of the assigned groups
• Conduct supplier market analysis, benchmark pricing, and negotiate contracts with global and local suppliers
• Monitor and evaluate supplier performance in quality, delivery, and cost.

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