Technologies állások, munkák X. kerületben

• Napelemes és energiatárolós rendszerek értékesítése B2B partnereknek (lakossági és C&I / ipari projektek)
• Hunting SALES - új B2B partnerek megkeresése
• Ügyféligények műszaki megértése és feldolgozása(fogyasztási profil, hálózati környezet, rendszerkoncepció)

• Development and production release of IGBT modules based upon existing package platforms and chip technologies
• Assurance of product compliance to standards and specifications
• Plans, organizes, and controls class E short flow projects

• Design, implement, and strengthen security protection for IT cloud platforms, ensuring security at both infrastructure and application layers
• Participate in regular red-team/blue-team exercises, identify system vulnerabilities and security weaknesses, and propose remediation plans

• Felhasználói támogatás (L1 szint)
• Ticketing rendszer használata: hibajegyek kezelése, megoldása
• Eszközigények felmérése, programok telepítése, eszközök kiadása és visszavétele
• Eszközleltárkezelés
• Elsősorban távoli hibamegoldás, szükség esetén helyszíni épületen belüli támogatás

• Develop, update, and maintain HTML emails, responsive landing pages and microsites used in marketing campaigns.
• Collaborate with marketing automation specialists, designers, copywriters, campaign managers and field marketing managers to ensure digital assets meet brand and usability standards.

• chance to protect our systems and data from cyber threats. 
• work closely with our Cyber Security and IT teams and learn how to conduct security assessments and tests on our IT infrastructure, applications, and processes. 

The Information Technology Office at Central European University (CEU) invites applications for a part-time (20 hrs/week) Event and Audiovisual Support position at its Budapest site. The successful candidate will also occasionally provide support to the Vienna campus as needed....

• Ensure SLA targets are consistently met
• Support team members with ticket resolution, categorization, and prioritization
• Actively manage the floor, including call handling and ticket backlog management
• Provide first-level resolutions and ensure proper ticket escalation when required

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• Receipt / Download / Accepting of cases from Document Exchange Tool or electronically (or any other source)
• Translation of all relevant European Non-English information from source documents to English (if required) and updating relevant fields in Standard Adverse Event (AE) form

• Receipt / Download / Accept cases from Document Exchange Tool or electronically (or any other source)
• Translation of all relevant European Non-English information from source documents to English (if required) and updating relevant fields in Standard Adverse Event (AE) form

• Ügyfeleknél használatos irodatechnikai eszközök javítása, karbantartása, tisztítása, alkatrészek cseréje
• Szoftveres felügyelet
• Esetlegesen gépek mozgatása
• Informatikai projektekben való aktív részvétel
• Szervizelési munkák adminisztrációja

• Provide first-level IT support as the initial point of contact for customers
• Handle end-user requests via phone, email, and ticketing tools
• Accurately document and log incidents and requests in the ticketing system
• Escalate issues that cannot be resolved at first level to Level 2 support teams

• Act as first point of contact for our customers, resolving technical issues of our clients
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Receiving end user calls
• Provide first level resolutions
• Ticket creation/Categorization / Prioritization
• Ticket escalation to respective Support Group
• Incident resolution and recovery
• Ticket Closure.

• Ensuring the completion of development tasks to support the new release of projects/solutions
• Grooming user stories with Product Owner
• Supporting production requests or fixing issues
• Unit testing applications and reporting daily progress on daily stand-up meetings

Planning and Forecasting - Support budgeting, planning and forecasting processes for financial and relevant KPIs across the assigned portfolio of countries. Collect, consolidate and validate market submissions and manage consistency checks.  Prepare standard templates, analyses and...

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Maintain and operate global network and security infrastructure, ensuring high availability and performance
• Manage Level 2/3 incidents and escalations in coordination with NOC and external vendors

• Receipt / Download / Accepting of cases from Document Exchange Tool or electronically (or any other source)
• Translation of all relevant European Non-English information from source documents to English (if required) and updating relevant fields in Standard Adverse Event (AE) form