Support engineer állások, munkák Budapesten

• Support IP Infrastructure Solution pre-sales for telecom operators: Support to develop technical proposal to carriers for the IP infrastructure related solutions such like IP router, Switch, etc.
• Prepare draft Quotation/Technical Proposal based on tender requirements or customer requirements.

• Finance Operations: Manage Accounts Payable (AP) and Accounts Receivable (AR) accurately and efficiently.
• Invoicing & Cash Flow: Issue/verify invoices related to freight forwarding services, monitor weekly bank movements, and handle corporate payments and expense settlements.

• Ensure timely and accurate entry of sales orders into the system, strictly adhering to customer SLAs and expectations
• Work closely with internal departments, including Purchasing, to resolve complex or non-standard orders and address issues such as margin blocks, credit limits, or export restrictions

• Develop and execute the annual business development plan aligned with company’s business objectives and growth targets.
• Identify market opportunities, customer needs, and industry trends to support product and commercial strategy.

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• Process and manage customer orders from order entry through invoicing.
• Review quotations, pricing, contracts, and payment terms according to company guidelines.
• Maintain accurate customer master data and support contract administration.

• Communicating with our international customers and business partners in English
• Receiving and processing customer orders in our internal systems
• Providing information about products and order status
• Handling customer questions and helping to resolve issues

• Coordinate and support the delivery of Retail IT projects across fuel stations and head office operations.
• Lead and actively participate in IT and IT-related projects, ensuring successful delivery and business alignment.

• Lead, coach and develop a team of 10+ Customer Service Representatives supporting German-speaking customers.
• Ensure the successful day-to-day operation of the team across various inquiries, quotations, customer administration and master data activities.

• Manage customer orders throughout the entire order lifecycle
• Review operational reports to identify orders requiring attention or escalation
• Investigate order issues and proactively drive resolution
• Coordinate with Sales, Supply Chain, Finance, Manufacturing and Logistics teams

• Design, build, and maintain backend services and APIs using C#/.NET Core in a cloud (AWS) environment
• Contribute to the development of scalable and secure microservices supporting SaaS products
• Work with Angular to implement and support end-to-end features where needed

• Telepítések szervezése:
• Interaktív kijelzők és egyéb digitális eszközök telepítésének megszervezése
• Telepítések koordinálása saját kollégákkal és alvállalkozókkal
• Helyszíni műszaki problémák megoldása
• Telepítések dokumentálása
• Üzembe helyezés és műszaki támogatás:

• Lead, motivate and develop a German-speaking Quotes Team, fostering a collaborative and high-performing culture
• Coach team members through regular feedback, performance conversations and development planning

közreműködik az Országos Atomenergia Hivatal (a továbbiakban OAH) – személyes adatok kezelésére vonatkozó jogi előírásokban meghatározott – kötelezettségeinek teljesítésében;...

• Development of the Tulip OS
• Maintenance and support of bootloader, kernel, and userspace development for Tulip hardware
• Working alongside product management and customers to identify key features and product performance
• Contributing to strategic planning

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Deliver exceptional customer support to internal and external stakeholders
• Investigate and resolve complex customer requests, issues, and escalations
• Monitor operational performance, service metrics, and reporting outputs

• Handling inquiries via email and phone from customers and internal parties
• Performing order management activities including order entry, price checking, order clearing aligned with company policies, and preparing vital shipping documentation

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support to internal and external customer requests
• Processing and following up all relevant requests within division’s guidelines

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required