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• Support planning, forecasting, and reporting processes withing Group Upstream Finance organization.
• Understanding business needs and preparing meaningful analysis with a view of optimizing business’s profitability.

• Work within integrated reservoir studies team and/or operative reservoir management team.
• Provide support to field development and production optimization teams in production monitoring, production analysis and optimization efforts.

Handle overall team management including resource allocation, retention and engagement working with and by coaching team members...

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Spanish and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Italian and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

By leading and coordinating the annual budgeting, long-term planning and forecasting processes, you ensure accurate financial planning and alignment across the organization....

• Checking incoming and outgoing invoices
• Contributing to the end of month/quaterly/year end closing
• Upload data in Cello
• Reporting Activities
• Contributing to the end of the month closing activities

• Raise activities that are not completed by assignees.
• Keep the accountability for the customer query or request resolution
• Provide customer support via the internet, phone, and email to support activities including:

• Complete and monitor the settlement of various trading products, ensuring adherence to internal controls and compliance regulations.
• Identify and resolve settlement discrepancies and issues, collaborating with internal and external collaborators to find effective solutions.

• Generate customer invoices and supporting documentation
• Settle all 3rd party transactions per contractual terms
• Ensure funds are received and paid on time and accurately; liaise with counterparties should any discrepancies occur; provide thorough explanations for any outstanding balances

• Support the Legal Operations team within Legal and Compliance with reporting
• Vendor onboarding, strategic projects
• Third party implementations and process enhancements
• In contact with external vendors
• Helping with budget calculations

• Validate and reconcile portfolio data received from business partners,
• Review large datasets to ensure accuracy, consistency, and completeness,
• Maintain portfolio databases and support ongoing data quality improvements,
• Assist with monthly reporting and performance monitoring across multiple countries,

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

Lead and manage the central demand planning teams, provide strategic direction, mentorship, and coaching to ensure professional growth and high performance...

• Assist local team on product database creation
• Support products configuration and manage technical offers and documentation related to Low Voltage and Medium Voltage components

Provide Tier 2 technical support for complex issues related to hardware, software, operating systems, network connectivity, peripherals, POS/KDS systems, and third-party applications....

• Deliver established training programs using proven methods and materials to small groups, teams, or organizations with evolving needs.
• Develop and deliver training on topics such as product installation, maintenance, operations, upgrades, desktop tools, applications, and enterprise initiatives.