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• This is a night shift position, working between 9:00 pm – 5:30 am CET
• Responsible for customer-related activities and ensuring client satisfaction.
• Ensure the account team is delivering to the agreed upon service level and ensure client satisfaction.

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries in Finnish language via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Provide financial calculations, analyses, and budget control support to business management
• Monitor and support day-to-day business activities from a financial perspective
• Contribute to monthly closing, forecasting, budgeting, and financial planning activities

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures

• Assist in monitoring and managing bad debt customers submitted for TCI and third-party collection
• Perform provision calculations and reporting for the designated market
• Track and allocate incoming payments from insurance companies and third-party collection agencies

• Kind and friendly greeting of customers.
• The highest possible level of customer management.
• Understand how systems measuring quality of service and customer satisfaction work.
• Implement or exceed the sales plan whenever possible.

• Business process discovery and documentation
• Leading interviews and workshops with client stakeholders to capture As-Is commercial processes and activities
• Structuring, analyzing, and documenting processes into clear and comprehensive process documentation

• Development of the Tulip OS
• Maintenance and support of bootloader, kernel, and userspace development for Tulip hardware
• Working alongside product management and customers to identify key features and product performance
• Contributing to strategic planning

• Managing disputed invoices of business partners with colleagues in Germany and Hungary
• Follow up resolver teams to ensure proper response to disputes and help them to reach the resolution quicker
• Help solving and avoiding problems and investigating issues via contacting account managers and sales

• Felhasználói szerepkörök, jogosultságok beállítása;
• Szakmai területek új igényeinek felmérése, dokumentálása;
• Fejlesztések tesztelése és a részlegek felhasználóival történő teszteltetése;
• Rendszerhibák azonosítása és közreműködés a hibás működés javításában;

• Handling incoming client calls regarding scam-type incidents
• Taking immediate measures and actions to prevent further client claims.
• Maintaining Contact with Partner Units
• Assistance in handling inquiries from regulatory and supervisory authorities

• Extract Information and Analysis of Clients and their Structure using different reporting techniques – primarily writing SQL scripts, gathering data from the Data Warehouse
• Create and update complex reports, dashboards on sales data for our senior stakeholders – with the help of different BI Tools

Lead the global Spend Management forecasting cycles, ensuring timely, accurate, and consistent delivery across all 4 Service Lines, MCOs, R&D Pillars, Global Functions, and M&S sites....

WELCOME TO HUAWEI. WHERE PASSION UNLOCKS POTENTIAL. We welcome your interest and passion you can bring to join Huawei in Hungary. There has never been a more interesting and right time to look at a career within the ICT, Smart Devices, Cloud Computing and Digital Power industries and Huawei is the...

• Assist in talent acquisition and recruitment processes, coordinate EB actions
• Conduct employee onboarding activities/Buddy Program and help organize training & development initiatives

• Web alapú megoldások fejlesztése és karbantartása
• Frontend és backend fejlesztése
• Részvétel agilis szoftverfejlesztői csapatmunkában
• Együttműködés, napi kommunikáció nemzetközi projektben

• Process and manage customer orders from order entry through invoicing.
• Check accurate customer master data and contract and forecast availability
• Coordinate with internal stakeholders to resolve order, delivery, stock, and invoicing issues

• Process and manage customer orders from order entry through invoicing.
• Check accurate customer master data and contract and forecast availability
• Coordinate with internal stakeholders to resolve order, delivery, stock, and invoicing issues

• You act as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy

• Managing and applying the Collection Strategy for the Customers Portfolio of the Roche Affiliate
• Contacting and doing follow-ups with customers on overdue invoices, manage Customer Complaint (dispute management) and dunning process