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• Respond to customer inquiries via phone, chat, and email with professionalism and clarity
• Troubleshoot and resolve hardware/software issues
• Escalate unresolved issues to internal teams following structured processes
• Take full ownership of the customer journey — from first question to full resolution

• Management of incoming case load and compliance to relevant service level agreements
• Handling of incoming requests and answering HR related questions for employees

• Configure and develop ServiceNow capabilities
• Build and support integrations between ServiceNow and Flexera for asset/license-related data ingestion.
• Build and support integrations between ServiceNow and NetBox for infrastructure and network/OT asset data ingestion.

• Handling HR-related inquiries from colleagues
• Providing first-level HR support via contact center channels
• Managing and documenting HR requests in internal systems
• Ensuring accurate and timely case handling
• Escalating complex topics when necessary

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Projekt- és vezetői támogatás
• Meetingek, workshopok szervezésének támogatása, jegyzőkönyvek és akciólisták nyomon követése
• Dokumentumok, prezentációk, státuszriportok és projektadminisztráció kezelése
• Projektmappák, SharePoint oldalak és kapcsolódó nyilvántartások karbantartása
• Riporting és adatelemzés

• Supporting the execution of the Downstream Digital strategy and ensuring alignment between business needs and digital ambitions.
• Identifying scope, schedule, and dependency conflicts while supporting resolution and alignment.

• Responsible for managing the export sales order compliance process. This includes tasks such as export license assignment and verification, ensure controls compliance
• Handle documentation processes checking and validating export documents, determining optimal documentation requirements

Key Responsibilities Growth Strategy & Business Development  Develop and execute IAL's global marketing and growth strategy.  Identify and prioritize new growth opportunities across countries, industries, customer segments, services, and technologies.  Develop market-entry strategies for...

• Support in development, quality assurance and product management
• Close collaboration with team members for successful project completion and roll-out services support
• Enable continuous improvement support
• Vacation planning of direct reports

Design and implement secure CI/CD workflows: Develop and maintain secure CI/CD workflows using industry best practices and standards. Ensure the security and integrity of the entire CI/CD pipeline, including code repositories, build systems, artifact repositories, and deployment mechanisms on MOL...

• Perform accounting activities in compliance with US GAAP
• Prepare and maintain accounting records in accordance with US GAAP
• Provide monthly reconciliation on key and non-key accounts
• Manage non-recurring journals, ensure approvals and proper evidence
• Audit support (internally and externally)

Track WAN vendor delivery milestones and SLA performance, identify potential delivery risks, and drive vendors to complete rectification and closed-loop improvement....

Act as the subject matter expert for ESAB Equipment Solutions (EQS) and PPE products across the regionExecute the regional EQS and PPE strategy in partnership with the wider commercial organization...

• Planning and executing sustainable value chain development projects, defining scope, requirements, business cases, and managing resources, timeline, and budget
• Establishing and guiding multidisciplinary teams, providing strategic direction and handling day-to-day execution and communication

Lead day-to-day regional I2P operations for Europe, ensuring invoice-to-pay activities are completed accurately, timely, and in accordance with company policies, accounting standards, controls, SOX requirements, and regulatory requirements.  ...

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• Ajánlatok felvétele, szerződéskötésekkel kiegészítve.
• Kapcsolat tartás meglévő ügyfeleinkkel.

• HUAWEI cloud Europe DCN maintenance: alarm & incident handling, troubleshooting, service restore
• HUAWEI cloud Europe DCN new buildup and expansion, acceptance
• Develop efficient tools for network maintenance and delivery
• Regular meeting with partners or customers

• Execute quality evaluations using the client-aligned audit framework 
• Deliver structured, actionable audit feedback to agents
• Ensure all quality reporting meets the client contractual and compliance requirements
• Conduct call and case monitoring with the tools

• Own end-to-end customer order administration, ensuring accuracy and timely processing.
• Monitor order validation by exception and drive resolution to eliminate errors and blockers.