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KEEP BATON TRANSPORT'S FLEET SAFE, COMPLIANT, AVAILABLE, AND READY FOR EVERY JOURNEY. You will help maintain one of Europe's most reliable transport fleets by ensuring that maintenance, compliance, documentation, repairs, suppliers, and fleet administration all work together seamlessly. Working...

KEEP BATON TRANSPORT'S FLEET SAFE, COMPLIANT, AVAILABLE, AND READY FOR EVERY JOURNEY. You will help maintain one of Europe's most reliable transport fleets by ensuring that maintenance, compliance, documentation, repairs, suppliers, and fleet administration all work together seamlessly. Working...

• Provide first-line IT support for incidents and service requests to users across Europe.
• Troubleshoot technical issues and service requests through multiple support channels.
• Resolve issues at first contact whenever possible.

• Respond to customer inquiries via phone, chat, and email with professionalism and clarity
• Troubleshoot and resolve hardware/software issues
• Escalate unresolved issues to internal teams following structured processes
• Take full ownership of the customer journey — from first question to full resolution

• Managing and applying the Collection Strategy for the Customers Portfolio of the Roche Affiliate
• Contacting and doing follow-ups with customers on overdue invoices, manage Customer Complaint (dispute management) and dunning process

• Assist in talent acquisition and recruitment processes, coordinate EB actions
• Conduct employee onboarding activities/Buddy Program and help organize training & development initiatives

• Responsible for day-to-day work
• Timely reporting of Metrics and updating related quality tools/ trackers for deliverables
• Setting performance goals for the team
• Ensure appropriate distribution of work among direct reports
• Ensure proper communication with Client (as applicable)

• Monitor and analyse fleet performance, utilization, and lifecycle metrics across the vehicle portfolio
• Develop, prepare and maintain regular performance reports and dashboards for key stakeholders
• Deliver actionable insights to support fleet optimization, cost control, and operational efficiency

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Complete invoice generation and validation in line with contract terms and pricing
• Supervise and resolve billing errors, discrepancies, and exceptions
• Manage billing blocks and support release activities in SAP where required
• Perform billing corrections including rebilling and data adjustments

• Coordinate end-to-end payroll activities
• Serve as the main point of contact for stakeholders regarding payroll-related matters
• Monitor payroll delivery performance and proactively identify risks, issues, and improvement opportunities

• Communicating with our international customers and business partners in English
• Receiving and processing customer orders in our internal systems
• Providing information about products and order status
• Handling customer questions and helping to resolve issues

• Help design smart, scalable cloud applications using Azure-native and custom components
• Build, operate, and monitor cloud solutions end‑to‑end
• Automate everything you can – scripts, processes, workflows

Contribute to group wide category management, supplier relationship management, sourcing and operative procurement excellence according to the defined KPI....

• Design, build, and operate the firm’s AI platform including shared services, APIs, SDKs, and tooling
• Drive architecture across scalability, reliability, security, developer experience, and cost

• Design, build, review, test, and maintain Ruby on Rails features and services in line with Diligent’s agile engineering practices
• Own technical delivery for projects, epics, and major user stories, including solution design, implementation planning, and execution through to production

• Work closely together with our in-country finance teams to ensure end-to-end accounting is completed in time and in quality, including Fixed Assets, Bank Accounting, Incoming and Outgoing invoices, General Ledger Journals
• Report the Balance Sheet and Profit and Loss to the Group Finance team

• You are open-minded, curious and happy to carry out the necessary People Development administrative tasks.
• You would like to gain experience in HR, especially in People Development or further develop your existing knowledge.

• Webes és mobilalkalmazások tervezése, fejlesztése és támogatása egy agilis szoftverfejlesztő csapat tagjaként
• Az elkészült fejlesztések technikai tesztelése, a feltárt hibák javítása
• Fejlesztési és műszaki dokumentációk elkészítése, naprakészen tartása

• Plan, coordinate and support the company’s marketing and communication activities, including PR, advertising, events and promotional campaigns
• Manage internal and external communications, including advertisements, internal communications and corporate identity materials