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• Respond to customer inquiries via phone, chat, and email with professionalism and clarity
• Troubleshoot and resolve hardware/software issues
• Escalate unresolved issues to internal teams following structured processes
• Take full ownership of the customer journey — from first question to full resolution

• Manage and support the Windows desktop environment using Microsoft Intune, Active Directory Group Policies, Patch My PC, and Windows Update for Business.
• Package, deploy, and maintain applications across a range of technologies including Intune, SCCM, Citrix, VDI and Patch My PC.

• Saját fejlesztésű webalkalmazások és ügyfélprojektek tesztelése.
• Funkcionális tesztek megtervezése, előkészítése és végrehajtása.
• Tesztesetek készítése, karbantartása és végrehajtása a specifikációk és üzleti követelmények alapján.
• Tesztelési eredmények dokumentálása és értékelése.

Provide technical support to internal colleagues, service partners and distributors for Xylem monitoring & control systems, UV and ozone treatment equipment, and aeration systems (Flygt, Wedeco, Sanitaire)....

• Handles inquiries via chat and email from customer and/or internal parties
• Order management: order entry, price checking, order clearing compliant with Eaton's policies
• Complaint handling - Support team with billing responsibilities

• Handle customer questions and issues through email and live chat
• Respond to customer inquiries in a professional, friendly, and timely manner
• Explain financial and product-related topics in clear, straightforward language
• Investigate problems rather than simply forwarding them

• Kiemelkedő vásárlói élményt teremtesz a vásárlók számára a telefon divatkiegészítők és egyedi tokok értékesítésével — minden vásárlást különlegessé teszel.
• Segítesz a vásárlóknak telefontokot nyomtatni, fóliát választani és kiegészítő termékeket mutatsz hozzá.
• Kezeled a pénztárgépet

• Backend and frontend development with focus on high-performance and speed
• Cooperation with product team including UX, UI, and product management
• Building and coding backend in Node.JS and frontend in React in a complex web application
• Participation in and conducting code reviews

• Data analytics and reporting: Support reporting activities, develop scorecards.
• Metric collection and data consistency: Provide structure around metric collection and help reduce manual, time-consuming data consolidation.

• Managing and collecting the outstanding cash of business partners
• Solving problems and investigating issues via contacting account managers and sales
• Taking responsibility for a section of debtors ledger
• Providing input to support decisions which improve quality, cost and people engagement

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Define and maintain test management approaches, standards and strategies
• Plan and run testing processes and activities across multiple teams
• Lead and guide less-experienced testers
• Implement testing best practices and ensure standards are followed

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Provide first-line support for software, hardware, and network issues.
• Handle and resolve incidents and service requests.
• Troubleshoot technical problems and escalate complex cases when necessary.
• Follow up with users and maintain accurate documentation.

• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Understand business needs 
• Support project delivery 
• Spot opportunities for improvement 
• Be the problem-solver 
• Drive digital adoption 
• Collaborate to create value 
• You have a university degree in: Business Informatics, Information Technology, Software Engineering or similar field.  

• Lead motion design across brand touchpoints
• Own video editing for digital and content marketing from brief to final delivery
• Develop concepts and storyboards before production starts
• Set and raise the quality bar for motion across the team
• Apply a consistent brand lens

• Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 15% shopping discount in every Hungarian Tesco store)
• Annual private healthcare package
• Performance-based annual bonus
• Minimum of 25 paid leave days per year

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions