Ügyféltámogatás állások, munkák Budapesten

• Provide top-quality support to our French-speaking customers via phone and email
• Manage service requests, schedule maintenance visits, and coordinate technician activities
• Log and track cases accurately in our internal systems

• Managing the post‑sales client lifecycle, including account openings, contract administration, invoicing assistance, and reporting support.
• Engaging directly with clients, handling their queries, clarifying requests, and ensuring timely, high‑quality responses.

Responsible for all the content creation and development (visual and copyright) of European and Americas internal and external marketing, engagement initiatives as well as distribution and management of all internal channels....

• Autóipari technikai kérdések kezelése ticketing rendszeren keresztül
• Kapcsolattartás műszaki csapatokkal, technikusokkal és belső stakeholder-ekkel
• Komplexebb műszaki problémák telefonos egyeztetése
• Esetek dokumentálása, megoldások követése
• Együttműködés a belső csapattal és a teamleaderrel

• Support fleet business operations (experience in this area is a plus)
• Provide customer support via phone and email (no chat)
• Handle approx. 4-5 calls and 10-20 emails daily
• Maintain customer data and manage complaints
• Collaborate closely with sales colleagues
• Work with Salesforce

• Order processing and order management via email and online platforms (few calls only, 2-3/day)
• Sales order tracking.
• Monitor supply outages and react accordingly for incoming and existing orders.
• Backorder management and general customer query management.

• Support sales channels to deliver an outstanding and seamless customer experience
• Maintain and continuously develop modern IT infrastructure, including POS systems, networks, and mobile devices
• Manage IT asset inventory, including monitoring, lifecycle management, and timely replacement of equipment