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• Close collaboration with product managers, developers, and business analysts
• Managing AdWords campaigns, measuring their effectiveness, preparing reports, and developing recommendations for improvements
• Maintain, continuously review, and develop the company’s website, webshop, and documentation

• In this role, you will design and develop both frontend and backend components using Java, TypeScript/JavaScript, and modern frameworks such as React or Angular.
• You will work closely with cross‑functional teams to deliver high‑quality, user‑centric software solutions that create real value.

• Provide professional customer support via phone and email in French and English.
• Resolve customer inquiries.
• Ensure service quality by meeting SLAs and delivering an outstanding customer experience.
• Identify recurring customer issues and contribute ideas for process and product improvements.

• Lead the Group’s MSM assurance framework, including risk focus, audit calendar, checklists, evidence standards, scoring, and reporting.
• Conduct targeted assurance checks across sites/SSC to verify adherence to MSM standards and data discipline.

• Lead the Group’s Execution Control framework, including minimum controls, standard work, templates, and governance routines.
• Define and govern the SSC execution control role model, including norm discipline, progress tracking, and field productivity controls.

• Drive the Group’s maintenance services and spares strategy, balancing availability, cost, and capital across all entities.
• Establish and govern SRM frameworks with Procurement (rate cards, SLAs/KPIs, review cycles, compliance).

Drive the Group’s maintenance digitalization roadmap, identifying enhancement opportunities across mobility apps, portals, and SAP SM workflows....

• Team Leaderek és Private Label Managerek munkájának támogatása
• Termék rendelések és kiszállítások teljeskörű menedzselése, adminisztrációja
• Riportok, prezentációk készítése
• Partnerekkel és társosztályokkal történő folyamatos kapcsolattartás magyar és angol, vagy német nyelven

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• Üzleti alkalmazások operatív támogatása: jogosultság-beállítás, működési kérdések megválaszolása, hibajegyek önálló kivizsgálása és lezárása
• Komplex SQL lekérdezések és pontos, biztonságos adatjavító scriptek írása éles adatbázison (MS SQL/ MySQL / Firebird / PostgreSQL)

Output alapú teljesítménymérési rendszer kialakítása és fejlesztése: Az MVM Services Zrt. szolgáltatási területeihez kapcsolódó output alapú teljesítménymérési koncepciók, keretrendszerek és módszertanok kialakítása, működtetése és folyamatos fejlesztése. A mérési logikák, mérőszámok és...

• Du nimmst eingehende Anrufe auf Deutsch entgegen.
• Du unterstützt die potenziellen deutschen Kunden unseres Partners bei der Terminbuchung und bearbeitest Stornierungen.
• Du bearbeitest Beschwerden.
• Du tätigst ausgehende Anrufe, um mit potenziellen Kunden Hörtests zu vereinbaren.

• The CloudOps Engineer is responsible for availability for cloud platforms
• Respond, troubleshoot and resolve production alarms
• Communicate and troubleshoot operational issues supporting a complex environment
• Respond to cloud service outages and manage incident tickets

• Responsible for the delivery KPIs in the given country, such as transport SLA, on time delivery, POD return etc.
• Planning and optimizing transport orders
• Delivery note sending & tender releasing to logistics service providers

Complete day to day customer service-related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service function core values....

• Act as the initial point of contact for end users via phone and email. (L1 / L1,5)
• Diagnose basic technical issues and provide first-line resolutions.
• Create and categorize support tickets, ensuring correct priority levels.
• Escalate more complex incidents to specialized support teams.

Facilitates the review, development, implementation, and documentation of Information Security and IT policies, procedures, processes. May coach and mentor more junior analysts as necessary....

• Respond to customer inquiries via phone and email with professionalism and clarity
• Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
• Guide customers through product features and best practices
• Escalate technical issues following structured processes

• Respond to customer inquiries via phone and email with professionalism and clarity
• Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
• Guide customers through product features and best practices
• Escalate technical issues following structured processes

• Social media management:
•    Create and oversee yearly social media channel strategy on our most important brands such as MOHU, Fresh Corner and make sure those are all fit into the whole MOL Group brands framework in social media.