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• Be the first point of contact for users experiencing IT-related issues
• Support customers via phone, email, chat, and ticketing systems
• Help troubleshoot common hardware, software, and access-related problems
• Provide support in Italian
• Document and track incidents in the ticketing system

• Welcoming, accompanying, seating, and registering guests
• Assisting guests with directions and guidance within the restaurant
• Performing administrative tasks
• Assisting with breakfast service
• Promoting and recommending services to guests
• Supporting the Food & Beverage team

Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and either French, German, Spanish or Italian....

• Weboldal szövegeinek frissítése, karbantartása (landingek, funkcióoldalak, FAQ, blog/ismertetők – ami releváns)
• Új funkciók leírása: short & long form szövegek, release note jellegű anyagok, termékoldali magyarázatok
• Esettanulmányok készítése (sikertörténetek)

• Drive product features end-to-end with sleek, responsive UI improvements and seamless backend integration
• Leverage agentic coding assistants and AI workflows to accelerate delivery and automate engineering tasks

• Mobil fejlesztések megtervezése Android és iOS platformra.
• Programok elkészítése a specifikációk alapján React Native keretrendszerben.
• Fejlesztett alkalmazások utólagos IT támogatása.
• Tesztelések támogatása.
• Fejlesztések bevezetésének támogatása.

• Creating detailed notes of the issue and documenting resolution
• Understanding on basics for Windows and Office suite.
• Provide first level support through handling incoming queries and help requests from end users

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Providing first-line technical support for software, hardware and network-related issues.
• Logging, tracking and resolving incidents and service requests.
• Troubleshooting technical problems and escalating more complex cases when required.
• Following up with users to ensure successful resolution.

• Professionally and warmly welcoming, informing, and serving guests in the restaurant and bar.
• Accurately taking and forwarding orders.
• Presenting and recommending food and beverage offerings in line with guests' needs and preferences.

• Participation in design, POCs and development of complex tasks
• Ensuring high-quality delivery by developers
• Collaboration with architects to communicate, align and implement architecture direction
• Alignment with other tech leads to ensure technical consistency

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Proactive review of partners’ operating environments to deliver training, documentation, and best practices in customer support
• Development of tailored support documentation and leading workshops to map out support models for new partnerships

• Guide clients in using smart finance automation tools and help them get the most value out of the products
• Become a trusted point of contact by understanding customer needs and providing clear, practical solutions

• Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower
• Working Hours: Monday–Friday, 09:00–18:00
• Employment Type: Full-time (40 hours/week)
• Support customers via phone, chat, and email in German and English.

• Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power shared AI services across the platform
• Build secure, high performance microservices and platform components on AWS, owning services end-to-end from implementation through deployment and production monitoring

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Design, build, and deploy production-grade agentic AI and automation solutions that collect, validate, and quality-assure data at scale
• Engineer multi-agent orchestrations, data pipelines, MCP integrations, and API connections that power autonomous, end-to-end data workflows

• Design and implement core authentication and authorization including POST /auth/token endpoint, JWT validation middleware, and entitlement enforcement layer
• Build and maintain the entitlement decision cache with invalidation on entitlement changes

• Lead locally relevant execution of influencer, KOL, and expert strategies, in line with regional guidance  
• Identify, vet and onboard creators across tiers (micro, macro, celebrity, experts)  
• Build and manage relationships with creators and agencies