German speaking állások, munkák Budapesten

• Ügyfelek rendeléseinek a kezelése, • Folyamatos kapcsolattartás a partnerekkel, • Ügyfélelégedettség növelése és hosszútávú kapcsolatok építése. • Felmerülő reklamációk kezelése ...

• Handling HR-related inquiries from german colleagues
• Providing first-level HR support via contact center channels
• Managing and documenting HR requests in internal systems
• Ensuring accurate and timely case handling
• Escalating complex topics when necessary

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability...

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Managing the Travel team mailbox: answering travel related queries from employees and helping to resolve travel booking issues
• Managing account creation
• Assisting with travel bookings where necessary
• Assisting with International Travel Compliance team administration

End-to-End Support: Anticipate and respond to requests concerning HR policies and programs, including the full employee life-cycle, (e)learning, compensation & benefits, mobility, and pay & time management....

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• Take ownership of customer issues from first contact to resolution.
• Diagnose, troubleshoot, and identify solutions for hardware and software‑related problems.
• Provide frontline support via phone, chat, and email.
• Assist customers with product usage, features, and order‑related inquiries.

• IT-hibajelentések, kérdések és változtatási kérések kezelése
• Ügyfél támogatása telefonon és írásban
• Hibajegyek kezelése, ellenőrzése és irányítása
• Kapcsolattartás az ügyfelek és a második szintű támogatást végző kollégákkal, szolgáltatási jegyek figyelemmel kísérése

As a German speaking Payment Transactions Accountant you will focus on:-Handle daily cash application (remittances, credits, adjustments) and payment runs-Maintain payment blocks, verify interfaces, and disburse payments-Perform reconciliations (bank accounts, clearing accounts) and...

• Manage the travel team mailbox and support employees with travel inquiries
• Assist with travel bookings and resolve booking issues
• Maintain user accounts and corporate credit card profiles
• Communicate with external travel providers and maintain supplier relationships

• Manage customer inquiries from start to finish, ensuring successful resolution
• Identify, analyze, and fix issues related to hardware and software
• Forward complex or unresolved cases to the appropriate internal teams
• Communicate in a professional, easy-to-understand manner tailored to each user

• Deliver customer and technical assistance, including troubleshooting and installation/deployment support for engineers
• Handle inquiries promptly by following established support workflows, escalating more complex cases to Level 2 when required

• Order management for small accounts
• Return processing in SAP
• Stock availability check to inform dealers
• Following up and resolving delivery-related incidents
• Report creation requested on demand by line manager
• Help other specialists with routine tasks when needed
• Customer master management

• Supporting project management team in a modernization project.
• Teaching agile theory, practices, rules and values.
• Optimizing collaboration in such a way that the value generated by the internal team and the external team is maximized.

• Acting as first point of contact for B2B customers via email (approx. 80%) and phone (approx. 20%)
• Handling incoming requests and dispatching cases to the appropriate internal teams
• Creating and managing tickets in internal systems
• Preparing quotations in ticketing systems and/or SAP

• Handle inbound technical support requests (Phone, Email, Web).
• Validates customer entitlements and approves exceptions for unentitled customers.
• Dispatch out-of-TSR scope technical issues to the appropriate support group. 

• Resolve customer technical incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex issues to the appropriate internal teams while maintaining ownership of customer interaction.
• Report design, reliability, or maintenance issues to R&D.