German speaking állások, munkák Budapesten

• Troubleshoot and resolve Level 1 IT issues while aiming for first-contact resolution. 
• Manage incident and service request tickets across phone, email, chat, and web channels.
• Provide technical support for hardware, software, and network-related issues (technical training is provided).

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Serve as the dedicated key contact for Vodafone’s strategic IoT customers globally.
• Manage senior-level customer relationships and lead service review meetings and QBRs.
• Provide proactive IoT technical service management and drive service improvements using ITIL principles.

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

Complete day to day customer service-related operational tasks to ensure the service meets customer expectations and is consistent with set process performance indicators, applicable service level agreements and the customer service functions’ core values....

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Lead and inspire a team of HR specialists providing first-line support across the entire German network.
• Manage a diverse portfolio encompassing Employee Lifecycle Management, Compensation, Payroll, Time & Benefits, and Compliance.

• Receive and log incidents and service requests through phone, chat, web, and email
• Perform basic troubleshooting using existing documentation and knowledge bases
• Aim for First Contact Resolution (FCR) whenever possible

• Segítségnyújtás a számlák elkészítésében és kiállításában, valamint a kintlévőségek pontos és időszerű nyomon követése
• A tranzakciók és az ügyfélszámlák részletes nyilvántartásának támogatása
• A vevői folyószámlák egyeztetésének támogatása, a kifizetések pontos könyvelésének biztosítása

• Entering German-language orders in SAP
• Performing administrative tasks

• Order management for small accounts
• Return processing in SAP
• Price adjustments in orders
• Stock availability check to inform dealers
• General inquiries from clients
• Following up and resolving delivery-related incidents
• Report creation requested on demand by line manager

Your will focus on:- Invoice processing and managing related documents- Managing payments and bank transactions- Support clients in invoice and payment-related issues- Participate in process transitions and improvements- Support month-end closing and manage financial data...

• Communicating with German-speaking prospects and existing customers about our partner's products
• Providing remote technical support and answering product-related questions
• Tracking orders and keeping customers informed about delivery status

• Collaborate with internal/external stakeholders to ensure all requests are processed on the system
• Understand business needs and Buying Operations relevant processes in depth
• Ensure that all transactions related to Buying Admin are delivered

• Be the first point of contact (Level 1 support) for German-speaking end users
• Handle requests via phone, email and ticketing tools
• Solve typical IT issues (password resets, access, basic troubleshooting, guidance)
• Document cases accurately and log tickets with clear notes

• Perform collection related activities such as dunning, reporting, disputes resolution and accountreconciliation in accordance with internal controls and policies
• Continuous customer contact via email and phone to ensure effective cash collection