Representative állások, munkák XXII. kerületben

• Proactive out of stock management with customer involvement by offering alternatives
• Management of phone orders and customer initiated order amendments in SAP
• Ownership of incoming queries from customers
• Raising and responding to internal query management tickets on time as appropriate

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

Munkakörhöz tartozó feladatok ellátása....

Quality representative responsible for all QMS related and operational quality activities and issues relating to the commercial business...

• Managing customer requests across various channels and platforms
• Investigating and understanding the root causes of customer inquiries
• Documenting all customer interactions to track activities effectively
• Inputting data into Ford systems as required

• Providing TC strategy and costing structure for category size “B” deals and strategic TC deals
• Procurement SPOC in bid teams and due diligences
• Staffing bid sourcing team to support the deal
• Ensuring competitive deal pricing
• Applying procurement strategy considering market trends

• Serving as the primary point of contact for operational matters with corporate clients and software partners
• Managing day-to-day operational issues and liaising with Professional Services team and IT departments to ensure smooth service delivery
• Developing processes and guidelines relevant to the team

• Providing exceptional customer service experience to external customers and internal stakeholders in administration, order management, quotations, master data
• Processing and following up all relevant requests within division’s guidelines

• Managing customer portfolios
• Supporting financial operations
• Evaluating credit limits
• Ensuring timely collections
• Building strong relationships with customers
• Maintaining compliance with company policies
• Engaging with customers to ensure timely payments
• Analyzing credit risks
• Managing order holds

• Collection of debt on an allocated portfolio of customers
• End-to-end credit management tasks
• Calculation, approval and maintenance of credit limits for new and established customer accounts
• Regular 'order hold' review and decision making

• Collection of debt on an allocated portfolio of customers
• End-to-end credit management tasks
• Calculation, approval and maintenance of credit limits for new and established customer accounts
• Regular 'order hold' review and decision making

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Kundenberatung zu IP-VPN-Produkten und Enterprise-Access-Lösungen der IoT Unit
• Analyse kundenspezifischer Use Cases und Ableitung passender Lösungsoptionen aus dem IP-VPN-Produktportfolio
• Unterstützung des Vertriebs bei der Positionierung, Erklärung und Beauftragung von IP-VPN-Produkten

• Leading new assignments and projects individually or as part of a team
• Interacting with customers and vendors and participating in sales discussions
• Managing and maintaining vendor contract information
• Participating in invoicing processes
• Maintaining supplier database

• Értékesítés
• Ajánlatadás
• Műszaki tanácsadás
• Vevői kapcsolattartás

• Leading technical discovery sessions and product demonstrations
• Acting as the primary technical contact during enterprise sales cycles
• Advising customers and partners on architecture, integrations, and best practices
• Scoping and delivering consulting engagements and technical services

• Coordination and tracking of sales pipeline and business opportunities
• Support of bid and proposal processes
• Follow-up with internal stakeholders and external partners to keep opportunities moving
• Conducting market research and identifying new business opportunities

• Identification, shaping, and pursuit of strategic platform and institutional opportunities within the international space sector
• Proactive identification of new business leads and engagement with potential partners
• Conducting market research activities and market analysis

• Building and working own pipeline including research, outreach, and qualification
• Meeting prospects through discovery calls, conferences, roadshows, and expos
• Listening for real problems and shaping them into opportunities suitable for NIX
• Nurturing and growing existing accounts alongside new logos

• Vevők udvarias kiszolgálása
• Műszaki tanácsadás
• Bolti árukészlet koordinálása