Representative állások, munkák XIX. kerületben

• Management of customer orders throughout the order lifecycle
• Support of quotation activities and coordination with Sales Account Managers and other internal stakeholders
• Maintenance of customer master data and ensuring high levels of data quality

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support responding to internal and external customer requests
• Dealing with complex customer requirements and managing escalations

• Evaluation of credit limits on new and existing customer accounts within the designated portfolio
• Placement of accounts on hold and monitoring for timely release of orders upon payment or evidence
• Liaison with other departments and communication of credit hold or block decisions

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Customer lifecycle support
• Administration handling
• Order management
• Quotation processing
• Master data maintenance
• Collaboration with cross-functional teams
• Delivery of outstanding service
• Maintenance of accuracy and professionalism

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Processing vendor master data requests in a timely and accurate manner
• Following up on outstanding actions to ensure requests completion on time
• Mentoring and training new team members
• Performing reporting activities for the Team Leader
• Leading process improvement initiatives

Providing exceptional customer service to external customers and internal stakeholders across export order management, logistics coordination, shipping administration, quotations, and master data maintenance...

• Proactive out of stock management with customer involvement by offering alternatives
• Management of phone orders and customer initiated order amendments in SAP
• Ownership of incoming queries from customers
• Raising and responding to internal query management tickets on time as appropriate

• First point of contact for customer-reported technical issues and service requests
• Triage and assign incidents
• Track progress and ensure timely resolution based on SLA targets
• Keep users and internal teams informed with clear and timely updates

Munkakörhöz tartozó feladatok ellátása....

Quality representative responsible for all QMS related and operational quality activities and issues relating to the commercial business...

• Providing TC strategy and costing structure for category size “B” deals and strategic TC deals
• Procurement SPOC in bid teams and due diligences
• Staffing bid sourcing team to support the deal
• Ensuring competitive deal pricing
• Applying procurement strategy considering market trends

• Serving as the primary point of contact for operational matters with corporate clients and software partners
• Managing day-to-day operational issues and liaising with Professional Services team and IT departments to ensure smooth service delivery
• Developing processes and guidelines relevant to the team

• Providing exceptional customer service experience to external customers and internal stakeholders in administration, order management, quotations, master data
• Processing and following up all relevant requests within division’s guidelines

• Managing customer portfolios
• Supporting financial operations
• Evaluating credit limits
• Ensuring timely collections
• Building strong relationships with customers
• Maintaining compliance with company policies
• Engaging with customers to ensure timely payments
• Analyzing credit risks
• Managing order holds

• Collection of debt on an allocated portfolio of customers
• End-to-end credit management tasks
• Calculation, approval and maintenance of credit limits for new and established customer accounts
• Regular 'order hold' review and decision making

• Collection of debt on an allocated portfolio of customers
• End-to-end credit management tasks
• Calculation, approval and maintenance of credit limits for new and established customer accounts
• Regular 'order hold' review and decision making

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Kundenberatung zu IP-VPN-Produkten und Enterprise-Access-Lösungen der IoT Unit
• Analyse kundenspezifischer Use Cases und Ableitung passender Lösungsoptionen aus dem IP-VPN-Produktportfolio
• Unterstützung des Vertriebs bei der Positionierung, Erklärung und Beauftragung von IP-VPN-Produkten