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• Supporting the Service Delivery Management processes
• Managing work order administration, creating and following-up work orders in the system (Maximo)
• Dispatching service internally and to 3rd Party service providers
• Scheduling 3rd party services and maintaining requirements and service dates

• Supporting the migration of ETL pipelines between source systems and Snowflake
• Using SQL to validate data, check data quality, reconcile datasets, and identify discrepancies
• Monitoring pipeline executions, investigating issues, and helping resolve technical blockers

Supporting the end-to-end delivery of finance projects, leading workstreams, gathering and analyzing information and developing actionable recommendations to ensure successful delivery...

• Analyzing vehicle-related technical enquiries submitted by authorized service partners
• Reviewing diagnostic logs, fault codes, repair documentation, and vehicle data to identify root causes
• Providing technical recommendations and diagnostic guidance based on OEM procedures and repair standards

Delivering outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes...

Building agent workflows with LangGraph / LangChain / PydanticAI / CrewAI including routing, retries, fallbacks, timeouts, human-in-the-loop...

• Providing expert assistance in the diagnosis of complex technical issues
• Supporting the dealer network with quick solution finding of technical product issues
• Working closely with the technicians of the respective workshops and dealerships

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Handling the customer experience center end to end activities
• Reviewing every single ticket which is received and triage the activities as per the Responsible Matrix for Bangalore, Budapest centers

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair, in clear written German

• Supporting dealership technicians across the German-speaking network and developing expertise in vehicle diagnostics, repair processes, and emerging technologies
• Analysing vehicle faults, diagnostic data, error codes, and repair information

• Rolling out Global template solutions for the area of Finance/ Tax, including solution documentation and implementation, test management, business process operations including integrated training management
• Evaluating Local GAP and designing localization extension for the Global Template

• Taking part in the BAU development tasks
• Designing, implementing, and delivering high-quality software solutions that conform to architectural standards
• Optimizing and refactoring existing code for improved reliability and performance
• Understanding and reworking/improving the existing codebase

• Leading end-to-end penetration testing engagements across web applications, APIs, cloud environments, kubernets, binary applications and internal/external infrastructure
• Simulating real-world attacks to identify security risks before they become threats

Developing and running the Databricks practice by setting priorities, coordinating experts across divisions and organising shared initiatives...

• Ownership of SAP Finance processes within a SAP Public Cloud transformation
• Analysis of business requirements and translation into SAP solutions
• Design and optimization of end-to-end Finance processes
• Work across key SAP FI/CO areas including GL, AP, AR, Asset Accounting and Controlling

• Following and maintaining work related process documentation
• Delivering quality work
• Completing tasks on or before deadline
• Ensuring compliance with SOX rules, policies and procedures, financial standards
• Performing daily/weekly/monthly reconciliation tasks and investigating/correcting differences

• Developing the overall MarTech solution architecture in coordination with all persons involved
• Ensuring the preparation of comprehensive function/technical descriptions
• Ensuring the technical consistency of contributions from Product Consultants and Solution Architects to the overall solution

• Managing the collections process, invoicing, cash application and credit check to ensure timely partner and customer requirements fulfillment
• Maximising cash flow while minimising aged debt
• Supporting customer and finance teams to ensure timely cash collection

• Designing, developing, and implementing scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components (LWC) and Aura Components