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• Configuration of SAP SFSF solution independently in consultation with the team lead
• Leading solution workshops with clients
• Supporting the Lead Consultant on functional and data migration workshops
• Supporting data migration activities
• Providing support during UAT and go-live

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Design, configure, and implement Identity Governance & Administration (IGA) solutions
• Build and customize identity workflows, connectors, and integrations between IAM platforms and enterprise applications, directories, and HR systems of record

Developing strategic change management content including messages, narratives, communication approaches, stakeholder pathways, and intervention points...

• Leading a team of EMEA Talent Acquisition Partners in the People Support Solutions organization
• Providing services and support in the area of Recruiting and Talent Acquisition
• Coaching team members regarding their individual development and career plan

• Administration, configuration and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

• Deliver outstanding customer experience to internal and external stakeholders across customer master data, quoting, order management, and related processes
• Act as a role model for customer centricity, collaboration, and operational excellence

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

• Executing system data maintenance and administrative activities in Cornerstone and relevant learning management systems
• Providing non-systems related learning process support

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams

• Supporting the annual planning, monthly reporting, forecasting and O&R processes for Overheads
• Preparing variance analysis and insightful commentary, identifying key drivers, trends, risks and opportunities