Deutsch állások, munkák V. kerületben

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Ügyfelek rendeléseinek a kezelése, • Folyamatos kapcsolattartás a partnerekkel, • Ügyfélelégedettség növelése és hosszútávú kapcsolatok építése. • Felmerülő reklamációk kezelése ...

• Capture detailed hiring requirements from hiring managers and recruiters for new vacancies and talent mapping.
• Execute accurate and tailored headhunting approaches to proactive sourcing.
• Conduct telephone interviews with proactively sourced candidates.

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Identify and assess training needs across the organisation
• Develop and maintain training concepts in collaboration with internal departments
• Manage external training providers and oversee the approval of training content
• Promote and communicate training offerings to employees

• Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support)
• Handling end-user calls and web queries via tools, phone and email
• Documentation and precise administration, logging of calls on the ticketing tool

• Application and IT infra support
• Incident Management and Request Fulfilment
• Receiving end user calls
• Provide elevated level of remote technical support and resolution
• Provide detailed documentation about the reported issues in the ITSM tool
• Provide proactive IT support

• Manage Invoice acceptance procedures
• Handle Invoice related questions, requests
• Own daily business communication and complaint resolution
• Work on and provide accurate monthly/ quarterly closing reports
• Create and follow up on Purchase Orders
• Oversee general reporting on assigned portfolio

Provide exceptional technical support for the company’s eSignature component of the DAC...

• Beérkező IT hibajegyek és szolgáltatáskérések kezelése (telefonon, e-mailben, jegykezelő rendszeren keresztül) SLA és KPI mutatók szerint
• Hibajegyek létrehozása, kategorizálása, megoldása és dokumentálása

• be involved in a wide range of Swiss tax issues including tax residence matters, cross-border tax implications, social security matters, taxable benefits and tax reconciliation processes,
• correspond and cooperate with clients and colleagues in Switzerland,

• Match the corresponding purchase orders/supporting documentation to incoming invoices in our ERP system.
• Prepare monthly vendor statement reconciliation, investigate and follow-up on the queried and escalated items
• Prioritize the processing of non-FTM invoices, manually book and/or investigate further

Location: Budapest, Hungary | Work Mode: OnsiteWorking Hours: 9:00–18:00 (1-hour break) | Type: Full-time...

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Creation, analysis and upkeep of regular reporting for the Fleet business
• Management of card balances of partners
• Track revenue
• Review of 3rd Party invoices
• Collaborate with other departments for business management and analysis
• Drive continuous improvement initiatives

• Planung, Strukturierung und Durchführung von Integrationstests in verteilten Systemen, sowohl für Neuentwicklungen als auch Erweiterungen
• Koordination von Testaktivitäten innerhalb des Teams sowie team- und organisationsübergreifend, inklusive Abstimmung mit externen Partnern und Lieferanten

• Ügyfelekkel való elsődleges kapcsolattartás,
• Beérkező IT jellegű kérések és hibák kezelése, megoldása L1-es szinten,
• Telefonos és egyéb csatornákon történő támogatásnyújtás,
• Komplexebb, L1 szinten nem kezelhető problémák továbbítása,

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

Upsell existing customers and New Customer Acquisition: Independently identify and acquire new and existing customers across various industries, focusing on small and medium-sized businesses. We know a lot about our customers ambition and sometimes we need to have a conversation how to help the...