Tools coordinator állások, munkák IX. kerületben

• Preparation and completion of management information through relevant business tools to provide accurate/up to date data
• Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.

• Being the main point of contact between End users and Onsite Engineers.
• Understanding and supporting the End-to-End Product Management Lifecycle
• Use of IT Service Management tools including Order Management, Asset Data Handling, Appointment scheduling with End users

• Coordinate & support entire engagement lifecycle processes
• Maintain client and engagement information & database
• Monitor required conditions and documentation
• Maintain and update draft and signed contracts in contract database

• Supporting the Brand Manager in the execution of brand strategies, including both ATL and BTL marketing initiatives.
• Planning and delivering brand activations on time and within budget
• Coordinating closely with creative and media agencies to ensure consistent brand messaging

• Developing and implementing service processes
• Preparing and obtaining approval for work instructions and other project documents
• Performing cycle time calculations
• Creating a safe working environment for employees
• Ensuring headcount requirements, shift planning, and shift organization

• Handle daily service operations tasks to support overall team goals and ensure service levels are met.
• Monitor key performance indicators (KPIs) and contribute to operational targets by maintaining accuracy, speed, and quality.

• Lead, coach, and motivate the success team to meet and exceed service targets.
• Act as the first point of escalation for agents and customers, resolving issues quickly and effectively.
• Monitor performance, identify training needs, and foster continuous improvement.

• Supporting the Private Label Director’s work and preparing weekly reports
• Supervising and coordinating the work of the Commercial Manager / Junior Commercial Manager
• Identifying potential new clients, conducting negotiations, and establishing long-term partnerships

• ​Design and Build: Develop robust Power BI dashboards and data models (using DAX and Power Query) to replace legacy manual reporting.
• ​Automate Workflows: Eliminate repetitive manual tasks and excel-based processes using the Power Platform (Power Automate, Power Apps), VBA, or Python.

• Managing the Travel team mailbox: answering travel related queries from employees and helping to resolve travel booking issues
• Managing account creation
• Assisting with travel bookings where necessary
• Assisting with International Travel Compliance team administration

• Lead procurement activities for specified categories under the responsibility of the assigned groups
• Conduct supplier market analysis, benchmark pricing, and negotiate contracts with global and local suppliers
• Monitor and evaluate supplier performance in quality, delivery, and cost.

• Act as a key connection with business stakeholders, super users, architects, and developers.
• Gather and document business requirements for your assigned sub-domain.
• Contribute to functional specifications and process modelling (“as-is”, “to-be”).

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