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It service desk állások, munkák Budapesten
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Provide efficient technical support at L1 or L1.5 Levels. Deliver telephone support primarily in German to ensure customer satisfaction. Maintain 24/7 telephone availability, including holidays and weekends, working in 3 shifts. Receive, categorize, and offer initial support for...ápr. 22.
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To manage global service desk calls by following structured processes, maintaining case records, liaising with relevant departments and ensuring all requests are dealt with effectively Ability to manage workload according to ITIL best practices To process all logged calls in a ti...tegnap 09:30
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Első szintű IT Service Desk szolgáltatás nyújtása a cég munkavállalói részére; Irodai szoftvercsomag és segédprogramok telepítése, konfigurálása, karbantartása; Telefonos és helyszíni segítségnyújtás a felhasználók részére a hardver- és szoftvereszközök használatával kapcsolatban...ápr. 25.
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Work location : Mill Park ( incl. Hybrid working mode ) Ready to work in different shifts with a support window of 24 / 7 -dedicated to 1 project. Ensuring that staffing and skill levels are maintained throughout operational hours by managing shift staffing schedules, Floor Man...tegnap 08:25
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Italian Speaking Service Desk Support - Level 2 - Future Opportunity
Legyen az első 5 jelentkező között!Budapest2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into the call system so that HHO’s can be received Abili...ápr. 25. -
Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...ápr. 24.
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Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...ápr. 24.
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Handle end user calls and web queries in English and German Act as the first point of contact for the customer Precise administration Act as primary contact between customer and resolving group Keep the user informed, own and follow up ongoing cases **This role requires work in...ápr. 22.
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Role Outline Working within one of the organisation’s campaigns the successful candidate will be responsible for providing comprehensive Voice and Email support to its Customers. This will range from offering end user support to co-ordination with vendor, client problem managemen...ápr. 26.
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Troubleshoot IT related issues and handle customer requests Provide remote support through different channels such as telephone, email, or chat Support our top customers using your specific language skillsápr. 25.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.ápr. 25.
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Troubleshoot IT related issues and handle customer requests Provide remote support through different channels such as telephone, email, or chat Support our top customers using your specific language skillsápr. 24.
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Exceptional Service: Become an expert of providing outstanding service to our cherished customers. Multichannel Communication: Utilize a variety of modern communication channels to offer a top-notch customer experience.ápr. 25.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.ápr. 23.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.ápr. 23.
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Troubleshoot IT related issues and handle customer requests. Provide remote support through different channels such as telephone, email, or chat. Support our top customers using your specific language skills.ápr. 23.
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Providing L1 support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English speaking supp...ápr. 23.
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Act as a focal point for specific clients in a highly leveraged environment Hold 3 main types of responsibilities: service management, internal operations management, transition/implementation management In their service manager role operations managers represent the Service Desk...ápr. 22.
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The role involves managing day-to-day operations, ensuring quality, standards, and meeting customer expectations. It consists of developing goals, handling complaints, resolving disputes, and supervising the associates. Regular communication with our Ladies And Gentlemen is cruci...ápr. 17.
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. Ability to effectively influence leaders at all levels. Intellectual curiosity and desire drive... . The company’s Shared Service Centre was launched in 2015 and employs more than 140 people who... provide support in Finance, Procurement, Logistic, Data & BI, and IT. Excellent benefits... insurance, home office allowance, extra holidays, different recognition items linked to the service...tegnap 09:30