Field service commissioning engineer állás, munka

• Műszaki támogatás biztosítása a helyi értékesítési és szerviz csapatoknak, valamint a disztribútoroknak.
• A felmerülő telepítéssel, termékapplikációval és szervizeléssel kapcsolatos kérdések megválaszolása.
• Rendszerhiba elhárítása szerviztechnikusok információi alapján.

• Provide technical support to local sales and service teams, as well as distributors.
• Address installation, product application, and service-related questions.
• Troubleshoot system failures based on input from service technicians.

- Reception and Customer Service: Welcome parents, students, and visitors with a friendly and professional attitude. Assist them with their needs, provide information, and direct inquiries appropriately. - Communication Management: Handle phone calls, emails, and messages from parents and clients...

• Processing orders
• Managing order related issues to enable delivery to customers on time in full and to invoice accurately
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders
• Handling queries to meet customer expectations

• Translate business needs into detailed technical specifications
• Contribute to IT architecture design and advocate for architectural best practices
• Estimate effort and resources required for IT implementations
• Create comprehensive technical documentation including
• Process modeling using BPMN

• manage client communications and process orders,
• organize, book, and track shipments,
• proactively update clients on shipment status and resolve issues swiftly,
• handle invoicing,
• answer client inquiries and requests,

• Support the Group-level sustainability reporting processes,
• Collect, review, and organize data in Excel and the ESG systems,
• Prepare presentations, summaries, and internal communication materials,
• Collaborate with business units, ESG data providers and external partners across AutoWallis,