Helpdesk munkatárs állások, munkák

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

Define and implement the operational and technical strategy for customer support ticket handling Ensure rapid, high-quality resolution of defects, technical questions, and data/security-related requests Virtually manage and mentor engineers embedded across product teams Establish a roadmap for...

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

Administer and configure liquidity hubs (OneZero, PrimeXM, Centroid, FXCubic, etc.) to ensure continuous uptime and performance. Manage client onboarding processes, including setup via FIX, MT4/MT5, and give-up (dropcopy) connectors. Monitor client operations, route profiles, and configure risk...

Technical Support Engineer(Mechatronics) (m/f/d) About Hapa Hapa is a leading organization headquartered in Volketswil, Switzerland. As a key player in the late-stage customization and on-demand printing solutions, we specialize in the pharmaceutical packaging industry. Our business portfolio...

Construction Support Engineer Company Description Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation. Transforming Waste into Value At Kanadevia Inova, we pride ourselves on...

ICT Assistant - Helpdesk 100% We are one of Switzerland’s leading business law firms and are looking to strengthen our ICT team in Zurich by hiring a service-oriented L1 IT Support Specialist with a strong interest in finance and accounting workflows, as well as a curious mindset and willingness to...

Contribute to the Customer Platform team to develop core services supporting SEON's fraud prevention solution Deliver high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability in mind Design and implement client and database-related application features Maintain...

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• Provide administrative support, including document preparation, editing, and correspondence
• Assist in the preparation of reports, presentations, and project documentation
• Organize team and company events
• Manage calendars, schedule meetings, and coordinate travel arrangements

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

Sie stehen bereits vor der Anreise sowie während des gesamten Aufenthalts in engem Kontakt mit unseren Gästen, um ein erstklassiges Gästeerlebnis und individuell abgestimmte Services sicherzustellen....

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

IT Supporter (m/f/d) IT Supporter (m/f/d) Are you passionate about solving technical challenges and providing support to colleagues in a dynamic environment? Do you want to be part of a company that makes a real difference to global health? Bavarian Nordic is looking for a dedicated and...

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• As part of the Customer Care Center team provide phone, e-mail and remote log-in technical support including diagnostics, solution plans, training, and customer facing communication.
• Test and repair customer equipment.

• Design of Beckhoff PLC programs (TwinCAT3) based on project specifications and documentation
• Design of safety programs (TwinSAFE)
• Support the development of standardized code blocks
• Test and commissioning of the PLC systems in the field
• Investigate and solve technical issues in the field