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• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Supporting customers throughout the order lifecycle
• Export order processing
• Logistics coordination
• Shipping administration
• Customer communication
• Quotations
• Master data management
• Providing exceptional customer support
• Responding promptly and accurately to internal and external customer requests

• Build trusted relationships with executive stakeholders and advise customers on strategic manufacturing investments and future bioprocessing concepts
• Identify, develop, and advance high-value opportunities by combining customer needs, market intelligence, and commercial insight

• Management of customer orders throughout the entire order lifecycle
• Review of operational reports to identify orders requiring intervention and proactive resolution
• Investigation of complex order issues and coordination with Sales, Supply Chain, Manufacturing, Logistics, Finance and Customer Care

• Install and commission XSYS equipment at customer sites, including system setup, testing, acceptance and handover.
• Perform preventive and corrective maintenance, repairs, upgrades and technical modifications to ensure equipment reliability and minimize downtime.

Lead analytical activities including optimization, transfer, validation, and troubleshooting, ensuring methods are scientifically sound and fit-for-purpose...

Support the evolution of our modelling and analysis software ecosystem through collaborative development, documentation, and adherence to good engineering practices...

• Identify and acquire new customers through outbound and inbound sales activities in close collaboration with our Business Development Representative and the marketing team;
• Manage and grow a portfolio of existing customer accounts (MSPs, ITSPs, large SMBs);

• Identify and acquire new customers through outbound and inbound sales activities in close collaboration with our Business Development Representative and the marketing team;
• Manage and grow a portfolio of existing customer accounts (MSPs, ITSPs, large SMBs);

• Conceptualisation, development and design of connection systems, in particular the connection of electronic components, as well as connectors and cable layout
• Integration of optical data transmission elements into complex electronic systems, such as rack assemblies and printed circuit board

• Manage and expand existing customer relationships within the Commercial Print Plates segment across the DACH region, primarily in Germany.
• Focus on new business acquisition and market growth – identify opportunities, develop strategies, and execute them effectively.

Duties and Responsibilities _VISION AND VALUES_ As Senior Sales Manager - International, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences,...

• Designing and delivering engineering solutions for our businesses and customers
• Enhancing our infrastructure capabilities and functions with new and fresh ideas
• Performing and improving QA and Test Automation frameworks

• Interface between manufacturing and development, representing the Engineering function at the production level
• Responsible for manufacturing key figures such as OEE, cycle times, yield, and cost of manufacture

In this role, you design, co-create and implement enterprise-scale agentic AI systems together with business and IT teams, from solution architecture to production deployment....