Online support állások, munkák

As a Customer Service Agent, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and addressing their needs efficiently and professionally. You will be the first point of contact between the company and our customers, serving as a brand ambassador MAIN...

• Manage daily SEO optimisation tasks across our websites, ensuring consistent technical and on-page improvements.
• Conduct advanced keyword research using both AI-enhanced and industry-standard tools such as SEMrush or Ahrefs.

• Build strong customer relationships and drive success
• Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.

• Build strong customer relationships and drive success
• Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices.

Manage supply chain operations in the Hungarian market, including inventory management, planning and execution of Tier 1 product purchases (in cooperation with the central planning team), coordination of international transport, domestic distribution, and reverse logistics of chemical products in...

If you love learning and would like to work with some of the best minds in the industry, memoQ, a global market leader in translation technology and one of the top 500 fastest-growing SaaS companies in the world, can be a great choice for your continued professional growth....

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email).
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure.

• Development of high-availability, high-prestige enterprise portals and applications
• Participation in system integration projects in both international and domestic markets
• Use of the following technology stack: Java 17+, Spring Boot, J2EE, SQL, Maven, REST, JSON

• As the person responsible for the payment ecosystem, you will coordinate processes between stores and online channels to ensure a unified customer experience.
• In addition to strategy creation, you will manage implementation in close cooperation with legal, finance, and IT departments.

Lead and coordinate complex ICT and B2B telecommunication projects across different delivery environments, combining traditional and modern approaches to select the most effective model for each initiative. This ensures projects are delivered efficiently and tailored to business needs....

• A napi üzletmenet biztosítása az érintett divíziókban, szoros együttműködésben a nemzetközi és helyi menedzsmenttel
• A vállalati stratégiák és koncepciók gyakorlati implementálása a magyarországi áruházakban, szükség esetén korrekciós javaslatok tétele

• Bejövő ügyfélszolgálati hívások kezelése, gyors és pontos tájékoztatás
• Csomagküldéssel kapcsolatos problémák megoldása limitált időkeretben
• Panaszos ügyfelek és reklamációk kezelése gyors reakcióval és megoldásfókusszal
• Back office feladatok: ügyek rögzítése, ticketek feldolgozása, adminisztráció

• Support, maintenance, and continuous development of the Microsoft 365 application landscape (SharePoint, Teams, OneDrive, etc.)
• Establishment and expansion of AI-driven use cases within the M365 environment (Copilot, Copilot Studio, Syntex)

• Define product and service requirements based on customer input and related Thermoplastic hose applications
• Technical training to customers and internal stakeholders
• Technical support for claims (quality incidents) and performance issues

Online kínálat (Assortment) menedzsment: Az online exkluzív és dropshipping termékkörök stratégiájának kialakítása, valamint a webshop-specifikus szortimentfrissítések teljes körű menedzselése....

• Entering customer orders and following them up
• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and stakeholders in a professional, friendly and efficient manner

• Komplex ügyviteli háttértámogatással segíted a kiemelt szegmensbe tartozó, dedikált üzleti ügyfeleinknél felmerülő kérdések gyors és szakszerű megválaszolását
• Gondoskodsz az ügyfelek problémáinak hatékony megoldásáról, szükség esetén a társterületek bevonásával

Drive faster, more predictable delivery and improved time-to-market by clearly defining, prioritizing, and executing initiatives with pace, resulting in earlier value realization and stronger business impact....