German speaking állások, munkák

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

• Design, plan, and deliver the campus network projects, commissioning the Huawei network devices and controller
• Participate in technical workshops, collect customer requirements, analyze difficulties and risks in project solution

• Reliable processing of personnel administration processes (e.g. entries/exits, contract documents, reference letters, confirmations)
• Responsible for time management and time administration tasks
• Maintenance and control of personnel data in the HR system

• Ügyfelekkel való elsődleges kapcsolattartás,
• Beérkező IT jellegű kérések és hibák kezelése, megoldása L1-es szinten,
• Telefonos és egyéb csatornákon történő támogatásnyújtás,
• Komplexebb, L1 szinten nem kezelhető problémák továbbítása,

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

• Preparation and completion of management information through relevant business tools to provide accurate/up to date data
• Prioritise and co-ordinate own and others work schedules to ensure that business and customer needs are met and deadlines are adhered to.

• Ügyfelek rendeléseinek a kezelése, • Folyamatos kapcsolattartás a partnerekkel, • Ügyfélelégedettség növelése és hosszútávú kapcsolatok építése. • Felmerülő reklamációk kezelése ...

• Handling HR-related inquiries from german colleagues
• Providing first-level HR support via contact center channels
• Managing and documenting HR requests in internal systems
• Ensuring accurate and timely case handling
• Escalating complex topics when necessary

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability...

• Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineers
• Resolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when needed

• Processing Maintenance and Manufacturer requests
• Creation of service orders in SAP analogue and order processing in the manufacturer tool
• Creation of suitable service quotes
• Implementation and management of asset data in the manufacturer tool

Be a role model and provide exceptional customer service experience to our external customers and internal stakeholders in the field of administration, order management, quotations, master data....

Execute multilingual (German or French with Good English combination) end-to-end vendor outreach via Email, Phone, Vendor Central, Paragon, Payee Central, and Shared Mailbox to drive tax interview completion and testing onboarding....

• Managing the Travel team mailbox: answering travel related queries from employees and helping to resolve travel booking issues
• Managing account creation
• Assisting with travel bookings where necessary
• Assisting with International Travel Compliance team administration

• Execution of the preparatory monthly payroll processes for payroll accounting for our Austrian locations
• Support for a smooth end-to-end payroll process
• Execution of travel expense accounting (expense allowance, reimbursement of expenses)

End-to-End Support: Anticipate and respond to requests concerning HR policies and programs, including the full employee life-cycle, (e)learning, compensation & benefits, mobility, and pay & time management....

Execute multilingual (German or French with Good English combination) end-to-end vendor outreach via Email, Phone, Vendor Central, Paragon, Payee Central, and Shared Mailbox to drive tax interview completion and testing onboarding....

• You maintain the customer catalogue pricing, change management of IT products and End of Life products
• You liaise with customers to add and remove products from the catalogues & quote and source new products via International IT Suppliers or Partners

• Take ownership of customer issues from first contact to resolution.
• Diagnose, troubleshoot, and identify solutions for hardware and software‑related problems.
• Provide frontline support via phone, chat, and email.
• Assist customers with product usage, features, and order‑related inquiries.