First level help desk állások, munkák

Responding to customer inquiries through various channels, such as phone, email, or chat, in a friendly and professional manner Assisting customers by answering their questions, providing information, and guiding them through the support process Troubleshooting and resolving technical and business...

IT Onsite Support Specialist Rothschild & Co Rothschild & Co is one of the world's largest independent financial advisory groups. We offer a distinct perspective that makes a meaningful difference to our clients’ business and wealth. With a team of 4,600 talented financial services specialists on...

On-Site IT Support Specialist (100%) For over 40 years, Celerion has stood at the forefront of global bioanalytical contract research, partnering with pharmaceutical and biotech innovators to bring new therapies to patients faster. Our growing Fehraltorf/Zurich site is at the heart of that mission....

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

• Represent BWI engineering at OEM technical center locations
• Work closely with the suspension engineering departments of German OEMs to understand their needs and challenges related to new launches
• Present BWI technical solutions to address those needs

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

IT Service Manager 100% (f/m/d) Your Responsibility In your Responsibility as an IT Service Manager you will play a key role in the design, implementation, and optimization of IT Service Management solutions for the UBS Card Center using BMC Helix ITSM SaaS. You will be responsible for gathering...

• Du analysierst und bearbeitest After‑Sales‑Anfragen (Schwerpunkt Retouren & Lieferungen) und stehst dabei im direkten Austausch mit unseren Kunden
• Du steuerst und überwachst alle Vorgänge zuverlässig innerhalb der vereinbarten Service Levels

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...

• Empfang und Betreuung unserer nationalen und internationalen Gäste
• Check-in und Check-out sowie Abwicklung aller damit verbundenen administrativen Aufgaben
• Annahme und Bearbeitung von Reservierungen per Telefon, E-Mail und Online-Buchungssystem

• Manage and respond to distributor inquiries in a timely and professional manner
• Process and follow distributor orders and requests accurately and ensure smooth and timely order fulfillment

• Collaborate closely with your Tech Lead on architecting new features and seeing them through to completion.
• Design, develop, test, deploy and maintain software in a thriving environment.

Freude am Arbeiten mit Menschen, Herzlichkeit, Authentizität und Flexibilität Sie nehmen Ihre Verantwortung als "First Contact" gegenüber unseren Gästen kompromisslos engagiert und mit Leidenschaft wahr Erfahrung in derselben oder einer vergleichbaren Position von Vorteil Sehr gute...

• Collaborate with the regional and global D&T organization to enhance the local network infrastructure (keyword: network architecture, OT-segmentation)
• Participate in local, regional, and global D&T projects and coordinate roll-out of same on local site level

• Hívások, bejelentések fogadása, adminisztrációja a Service Desk rendszerben
• Felhasználói támogatás nyújtása (helyszíni, távoli)
• Kliens oldali szerviz tevékenység ellátása
• Raktárkészlet kezelése, hozzákapcsolódó adminisztrációs feladatok
• Telefonközpont mellékek adminisztrációja

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

Customer Service & Supply Chain Coordinator - Travel Retail The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in more than 90 countries worldwide, with a network of almost 5,000 retail locations....

Work with a growing team to make a big impact in fraud prevention Help online businesses reduce the cost, time and challenges faced due to fraud Simplify fraud management for clients Offer creative and innovative ideas to drive the company forward Deliver great customer outcomes...

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure