Customer support associate állások, munkák

• Investigating, handling and following up on customer complaints • Liaising with international customers • Monitoring customer performance indicators • Managing customer portals • Active participation in customer visits and audits • Coordinating problem-solving processes • Checking the...

• first level support a teljes vállalat számára
• a felhasználók telefonon, hibajegy kezelő rendszerben érkező bejelentéseinek fogadása, feldolgozása és dokumentálása
• szükség esetén a feladatok továbbítása a kompetens csoport felé

Job Description: The McDonald's Switzerland IT Operations Team is responsible for the deployment and operation of restaurant and corporate technology across Switzerland. Our scope includes point-of-sale systems, back-office applications, digital solutions, and highly available infrastructure...

• First-level support during regular office hours with participation in an on-call duty rotation
• Acting as the first point of contact for incidents, service requests, and alerts
• Initial incident analysis, troubleshooting, and resolution

Internship – International Production Planning Company Description At Bosch, we care. For you, our business, and our environment. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is...

• Act as a trusted partner to the Regional Head of EMEA on strategic customer and business priorities.
• Plan and orchestrate executive customer engagements, leadership briefings, customer visits, and business reviews.

• Betrieb der Telefon- und Anrufverteilungsanlage des Kunden
• Durchführung von Systemverwaltungsaufgaben sowohl auf Hardware- als auch auf Anwendungsebene
• Erkennen, Analyse und Behebung komplexer Fehler im Zusammenhang mit Sprachqualität und Systemkomponenten

For our client in Zurich, a reinsurance company, we are looking for a (Senior) IT Application and Data Manager About your role As part of a two-person IT team, you will play a key role in shaping and advancing the company's technology, data, and reporting landscape. You will combine the...

Organize internal teams to analyze and address customer quality anomalies, implement improvements, verify and track the effectiveness of corrective actions, compile 8D reports, and ensure timely responses and communication with customers....

Tecan Trading AG CAD / PDM Administrator Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Product Development team and bring your passion and talent to work. CAD / PDM Administrator (80-100%) Männedorf, Zürich Your contribution Are you passionate...

• Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view
• Define the architecture - Create structures of distributed systems in close collaboration with other experts

• Understand the business - Assess and support the business objectives for digital products and services from a Cloud Applications point of view
• Define the architecture - Create structures of distributed systems in close collaboration with other experts

• Ensure the technically flawless execution of complex commissioning (IBS) tasks and develop solutions for the most challenging technical issues, both in Oberkochen and at customer sites
• Analyze complex and potentially novel malfunctions and disturbances

• Supporting clients throughout the lifecycle including administration, order management, quotations, master data
• Providing exceptional customer support responding to internal and external customer requests
• Dealing with complex customer requirements and managing escalations

Mechanical Designer Mechanical Designer Workload: 100% Location: Losone Your tasks *Develop technical documentation for EDM machine components and functional assemblies (3D models, 2D drawings, and bills of materials) in compliance with international and company standards. *Design sheet metal...

Assist in managing competing executive time, focus, and priorities in line with strategic objectives and short-term goals and objectives, assessing any shift in priorities as appropriate through the following:...

• Controlling and coordination of customer-specific IT security risk management
• Initiation, control, evaluation and assurance of quality of customer-specific IT security reporting
• Support of the security transfer process during transition and transformation to future mode of operation

• Du konfigurierst und betreust unsere CRS-, PMS-, Channel-Manager- und Distributionsplattformen
• Du unterstützt Hotels beim System-Setup sowie bei Onboardings, Upgrades und Migrationen
• Du richtest Schnittstellen zu Distributionspartnern ein, testest diese und begleitest Go-Lives

• Support APQP Quality activities starting with the RFQ phase through until product launch.
• Facilitate quality work packages for assigned Launch program according to Power D3 (APQP five phase model), support Product Engineer / Manufacturing Engineer / Operations deliverables.

Senior Product Owner – iC Software Applications About Toledo TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is...

• Management of customer orders throughout the order fulfillment lifecycle
• Processing of customer orders, order changes and customer master data requests using ERP and CRM systems
• Monitoring of open orders and proactive communication of updates to customers and internal stakeholders

• Proactive out of stock management with customer involvement by offering alternatives
• Management of phone orders and customer initiated order amendments in SAP
• Ownership of incoming queries from customers
• Raising and responding to internal query management tickets on time as appropriate