Ügyfélszolgálatos állások, munkák

• Ensure accurate and timeous capturing and execution of customer's sales orders
• Provide first line support to customer inquiries, resolve customer queries timeously
• Enhance customer experience through customer service

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

IT Supporter (m/f/d) IT Supporter (m/f/d) Are you passionate about solving technical challenges and providing support to colleagues in a dynamic environment? Do you want to be part of a company that makes a real difference to global health? Bavarian Nordic is looking for a dedicated and...

Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999, the company utilizes deep-tech to develop and manufacture avant-garde technology for complex respiratory patients. Sentec provides healthcare professionals worldwide with non-invasive,...

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

PARTNER ACTIVATION & ONBOARDING Lead partner onboarding after contract signatureCoordinate technical integration with product and engineering teamsDrive structured ramp-up programsDevelop enablement concepts, playbooks and training materialsSupport partner sales teams with commercial positioning...

In this role, you will join a global team in SAP Business Transformation Management Customer Success to make the Integrated Toolchain a reality at selected strategic customers. You will identify use cases for the Integrated Toolchain based on individual customer needs, drive the realization of...

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Develop a deep understanding of your customer’s business requirements, industry challenges, and goals Gain a strong understanding of how our customers are using iREMS to maximize adoption, provide best practice solutions, and ensure account retention and growth Develop and manage a portfolio of...

• Persönliche Begrüßung und Betreuung der Gäste vom ersten Kontakt bis zur Abreise
• Concierge-Services: Organisation von Restaurant- und Kulturreservierungen, Transport, individuelle Erlebnisse
• VIP-Handling und proaktive Kommunikation zur Sicherstellung höchster Gästezufriedenheit

You'll be working in the Client Account Management team in Frankfurt. We're a dedicated team with an open corporate culture that values individual contributions and encourages proactive input and feedback. As a client relationship manager, you'll contribute toward delivering a consistent client...

• Review and analyze client portfolios from a suitability risk perspective
• Ongoing monitoring and assessment of clients, their wealth and sophistication vs. their products and portfolios with GS
• Ensure record keeping requirements are adhered to by advisors from a quality and completeness perspective

• Verantwortung übernehmen
• Telefonische Annahme von Speise- und Getränkebestellungen
• Speise- und Getränkeservice für Zimmerbestellungen
• Minibar-Service
• Upselling und Betreuung/Beratung unserer anspruchsvollen internationalen Gäste
• Mitarbeit im Tages- und Abendgeschäft

- Support managers in analyzing the current (as‑is) situation and preparing clear summaries and recommendations - Help define the software support concept and coordinate alignment with the project team and internal stakeholders; prepare materials and follow-up notes for manager meetings -...

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver...

Powering transformation for a sustainable future At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on...

• Manage and process product- and service-related customer complaints, primarily within the Scent & Care business unit.
• Conduct root cause analysis in collaboration with Quality Control (QC) and other relevant departments.