Sales representative with customer service állások, munkák

• Act as the primary operational contact for existing customers, managing product lifecycle–related communication and inquiries
• Prepare and manage quotations for existing customers in line with company pricing guidelines, margin targets, and minimum order quantities

Cooperation with existing clients and search for new clients in the eastern part of Hungary.  ...

Promote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers ...

• ️Support the Sales Manager in hitting annual targets and keeping daily operations running smoothly
• Prepare and manage quotes, contracts, and orders – accurately and consistently.
• Maintain and nurture relationships with existing customers and resellers.

• Creation, processing and proactive follow-up of quotations across the full product portfolio
• Maintenance and administration of customer data, including acting as Key User for the relevant system
• Receiving and processing customer orders and monitoring the delivery process

• Drive service renewals through effective phone and email interactions with customers. 
• Implement a strategic approach to maximize customer engagement and renewal rates. 
• Respond to inbound requests promptly and professionally. 

Leading sales from offer creation with our suppliers through to order execution, supported by an in-house sales coordinator, in the field of packaging materials (mainly food contact materials for thermoformers, tray sealers, and flow-pack machines)...

• Being the main point of contact for national and international customers • Providing solution-oriented customer support in cooperation with application technology and field service teams • Calculating offer prices, preparing and following up on quotations • Processing customer orders including...

• Replying to simple customer questions via email and WhatsApp;
• Following up on customer documents and confirmations;
• Supporting Account Managers with administrative tasks;
• Checking booking details and ensuring information is complete;
• Coordinating internally with the Operations team when needed;

• End‑to‑end order management, including among others processing, and follow‑up of customer orders, order acknowledgements, and deliveries in SAP.
• Full ownership of claim management
• Investigate customer complaints
• Escalation management
• Coordinate internally with Sales, logistics & quality

• Manage escalated customer cases via phone, chat, email
• Take full ownership of customer issues from identification to resolution
• Coordinate with internal teams and escalate cases when necessary
• Provide technical support and product information (pre-sales & after-sales)

• Integrate customer orders into the system
• Monitor demand changes and highlight major forecast deviations
• Manage deliveries and ensure on-time performance
• Oversee end-to-end supply chain (procurement, production, shipping) and follow up on issues

• Ensure excellent customer service throughout company processes to maintain high customer satisfaction
• Act as a key liaison between customers and internal departments (Sales, Production, Logistics)
• Serve as the first point of contact for customers, handling daily business-related inquiries

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

• Entering customer orders and following them up
• Managing customer requests and queries
• Logging, assigning, tracking progress of complaints & claims from receipt to completion
• Interacting with customers and stakeholders in a professional, friendly and efficient manner

• Processing orders, CMS & AI, in SAP
• Processing complex orders
• Processing orders for key accounts
• Managing order related issues to enable delivery to customers on time in full
• Handling special queries, urgencies with continuous professional communication with our existing customers and stakeholders

• Lead and coach a customer service team of around 5–6 team members
• Manage and process customer orders, changes, returns and sample requests
• Handle SAP exceptions, monitor backlogs, resolve issues with factories
• Maintain close cooperation with sales, customers, and internal departments

• Technical Support: Responding to requests for quotation (RFQs) in close cooperation with the Pre-sales team; recording and modifying new specifications.
• Feasibility Control: Assessing customer requirements against the company’s technological capabilities and production schedule.

• Take ownership and resolve raised verbal and written customer issues.
• Raise activities that are not actioned by assignees.
• Account set-up, allocation and delivery issues.
• Order processing and order fulfilment.
• Sales order tracking.

• Daily contact with B2B clients as well as internal stakeholders: Production, Logistics, Customer Service, Quality control and all relevant departments.
• Receive and record orders, keep clients informed on status
• Carefully follow orders and deliveries through the whole workflow and value stream