Customer service team leader állások, munkák

• Lead and coach a customer service team of around 5–6 team members
• Manage and process customer orders, changes, returns and sample requests
• Handle SAP exceptions, monitor backlogs, resolve issues with factories
• Maintain close cooperation with sales, customers, and internal departments

• Lead, coach, motivate and develop the Customer Service Team to ensure high performance and engagement
• Oversee daily operations and workload planning, ensuring timely handling of inquiries, orders, complaints and escalations

• Receive & enter order into processing system and confirm shipments
• Keeping Customers updated on the status of their Purchase Orders.
• Follow -up on deliveries of products with Logistics

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

Lead and manage customer relationships for the Regensburg site with a strong focus on customer centricity and satisfaction...

• Verantwortung übernehmen
• Telefonische Annahme von Speise- und Getränkebestellungen
• Speise- und Getränkeservice für Zimmerbestellungen
• Minibar-Service
• Upselling und Betreuung/Beratung unserer anspruchsvollen internationalen Gäste
• Mitarbeit im Tages- und Abendgeschäft