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Ügyféltámogató állások, munkák
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Provide exceptional support for our applications and associated services Answer phone calls, chat and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc… Meet and exceed service lev...tegnap 15:20 -
Providing L1 support (analysis and check on possible solutions) for applications in scope. Ticket creation/categorization/prioritization. Ticket escalation to respective Support Group. Coordinating the German end user resolution in cooperation with the other English speaking supp...tegnap 11:55
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Resolving IT issues of our clients, act as first point of contact for the customer (Level 1 IT support) Handling end-user calls and web queries via tools, phone and email Documentation and precise administration, logging of calls on the ticketing tool Delegation of problems which...ápr. 24.
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Service Desk Shift Lead with English and German language skills
Legyen az első 5 jelentkező között!1095 Budapest, Soroksári út 44.Work location : Mill Park ( incl. Hybrid working mode ) Ready to work in different shifts with a support window of 24 / 7 -dedicated to 1 project. Ensuring that staffing and skill levels are maintained throughout operational hours by managing shift staffing schedules, Floor Man...ápr. 27. -
Acting as First Point of Contact for our customers, dealing with queries mainly via email (85%) and phone (15%) regarding Business to Business (B2B) Create tickets in ticketing system and assign them to the relevant Team / Technician Connecting with internal teams and occasionall...tegnap 15:20
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Check all incoming orders on part numbers, price and conditions and enter it into the system / handle cancellation requests; Handle and change of orders / material returns / samples orders; Deal with SAP-exceptions and take pro-active steps to avoid unnecessary exceptions; Monito...ápr. 23. -
To professionally and efficiently interact by international customer queries: mainly in written form by e-mails, orders, online chats, occassionaly phone calls, logging customer orders and following them up in the order management system To provide professional technical support...ápr. 23.
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; Home office; Alkalmazotti jogviszony; Középiskola; IT support, Helpdesk; Rendszerüzemeltető... ; Projektmenedzsment; IT üzemeltetés, Telekommunikáció; Angol; junior; Általános munkarend; Full time work... ; Home office; Employee status; High school; IT Support, Helpdesk; System operator, Maintenance Staff...ápr. 23. -
related fields Min 3-4 years experience in customer service or customer support Degree level...ápr. 25.
