1st Level Support Engineer

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Utimaco GmbH
Munkavégzés helye

Hibrid

Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárt technológiák
- WINDOWS HARDWARE ACTIVE DIRECTORY DNS DHCP NETWORK VIRTUALIZATION VMWARE TROUBLESHOOTING
Elvárások
- Angol felsőfok és
- Német felsőfok
- 1-3 év tapasztalat
- Egyetem

Teljes munkaidő Általános munkarend

WINDOWS HARDWARE ACTIVE DIRECTORY DNS DHCP NETWORK VIRTUALIZATION VMWARE TROUBLESHOOTING

Angol felsőfok és Német felsőfok 1-3 év tapasztalat Egyetem

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
Assist in managing Windows servers (installation, configuration, maintenance)
Perform routine system updates, patches, and backups
Monitor system performance and troubleshoot hardware/software issues
Support Active Directory, DNS, DHCP, and Group Policy
Edit document procedures and configurations

Requirements

Fluent German and English skills in spoken and written form
Basic knowledge of Windows Server environments (2016/2019/2022)
Experience in supporting end users on Windows operating systems (Windows 10/11), including troubleshooting software, hardware, and connectivity issues
Familiarity with Active Directory and basic network protocols as well as Entra ID
Some experience with virtualization (e.g., Proxmox, VMware) is a plus (optional)
Strong problem-solving and communication skills

What we offer

An open and friendly global corporate culture shaped by a constructive and cooperative environment
Many learning opportunities to deepen your skills and support your professional growth
Flexible working hours and the possibility of hybrid work
Challenging tasks and close collaboration with a competent team
A dynamic company where teamwork and relationship management are valued
Utimaco is growing and lives diversity! Our global team includes colleagues from 42 nationalities and 45 different spoken languages

Company info

Security is becoming increasingly important to industries. Utimaco products have been protecting people from organized crime and terror as well as sensitive data from theft and abuse for over 35 years. To this end, Utimaco has developed hardware security modules and compliance solutions for telecommunications providers in the field of regulation. Utimaco is the global market leader in both segments. Utimaco stands for recognized product quality, userbility, excellent support and a market-driven offer, manufactured in Germany.

The central goal of protecting people, data and ideas is the commitment of more than 200 people to Utimaco.