PRODUCTION SUPPORT ANALYST

The account, for a major European company, is providing services to its customer from across various locations in Europe. TCS delivery center at Budapest is leveraged to provide cost effective, predictable, and reliable services to our customer. TCS is involved with IT IS, Application development and maintenance and consulting services for the customer. Being a bank one of the main work being done is to maintain the customer’s Core Banking System from London, Prague and Budapest.

FUNCTION

Area of responsibility 1:

Activities Involved as part of L1/L2/L3 Support;

Incident Ticket Resolution, Root Cause analysis for repeated tickets, Small enhancements, operations support, maintain data interfaces, Quality Management,Impact Analysis,Key Deliverable;

Area of responsibility 2 :

Proactively Monitoring Application Jobs;

Fixing Job Abends.

Area of responsibility 3:

Analyse the application programs to understand its Functional and Business Logic;

Identify areas of improvement.

REQUIREMENTS

Degrees: Graduate in engineering or technology;

IT skills (in details with required levels): 3 to 6 years of experience in:

  • Unix – Shell Scripting
  • Sybase – SQL
  • C Programming
  • Windows Powershell scripting
  • ASP.NET, C# (preferred)

Experience in providing Production Support in a real-time, highly critical application environment;

Exposure to the Capital Markets – especially Forex and Money Markets trade and post trade flows.

Preferred: Italian language knowledge

OFFER

We offer a colorful and dynamic work environment with:

  • Market competitive compensation package
  • A great diversity of people, cultures and business areas 
  • Language courses and training
  • Global and diverse working environment
  • On-site relax & gym rooms
  • Volunteering, sport and employee events

Sector(s):

  • IT Development
  • IT Consultant, Analyst, Auditor
  • Business Supporting Centres
  • IT Support

Experience required:

  • 3-5 years professional experience

Required Qualification:

  • College degree

Required language level:

  • English (higher advanced/fit for negotiation)

Employment type:

  • Full time

Job location:

1117 Budapest, Alíz utca 1.

HOW TO APPLY:

Do not hesitate to send us your application!