Learning & Development Project Manager Erborian Export

Learning & Development Project Manager Erborian Export
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in more than 90 countries worldwide, with a network of almost 5,000 retail locations. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’Occitane en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife, ELEMIS, Sol de Janeiro and Vranjes Firenze.
With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature.
The L'OCCITANE Group is a certified B CorpTM.
CONTEXT & MISSION:
The Learning & Development Project Manager is responsible for designing, deploying and leading Erborian’s Learning & Development strategy across the Export perimeter (approximately 30 countries).
This role aims to train, engage and inspire local teams (distributors, Beauty Advisors, trainers and key partners) to fully embody Erborian’s unique DNA, its Korean heritage, and its strong commitment to self-esteem, empowering them to become true self-advocates of the brand and to create Brand Lovers both inside and outside the organization.
MAIN RESPONSIBILITIES:
1. L&D and Brand Education Strategy
Define and drive the Export L&D strategy in line with Erborian’s global vision
Translate Erborian’s brand DNA, Korean skincare expertise and values into impactful learning journeys
Develop innovative training tools to empower local teams and enable them to confidently advocate for the brand
Challenge countries and advise on their yearly training & incentives strategy to boost coverage of BA's trained & sell out performance
2. International Training Deployment
Design and deliver training programs (in-person, digital and hybrid) for:
Distributor teams
Beauty Advisors (BAs)
Local trainers
Train markets on:
Brand positioning and storytelling
Korean DNA & skincare expertise
Product launches and routines
Erborian’s self-esteem commitment
Create adaptable training tools to meet local market needs and maturity levels
Inspire & involve countries during our annual seminar with duplicable and locally reusable formats
3. Field Presence & Local Activation
Travel regularly across Export markets to:
Conduct market visits
Understand local challenges and opportunities
Adapt training content and methods accordingly
Participate in or lead:
Influencer events
Masterclasses
In-store BA trainings
Physical BA trainings
Act as a brand ambassador on the field to assess knowledge & create brand lovers
4. Brand Love & Community Building
Build and nurture a strong Brand Love culture within local teams & internally
Foster emotional engagement and long-term advocacy for Erborian
Develop a community of Erborian ambassadors (inside & outside)
Collaborate closely with Central team to keep on building around korean DNA & Self Esteem
5. Performance & Continuous Improvement
Monitor training effectiveness through KPIs, feedback and ROI
Support markets in their continuous skills development
Identify opportunities to improve content, formats and learning impact
Manage project timelines and budgets related to Export L&D initiatives
HOW YOU CAN FIT:
First experience of 2+ years in Learning & Development or Training, ideally within beauty, skincare or luxury
Strong experience in international environments and ability to manage a multi-country scope
Solid understanding of retail, field and in-store dynamics
Fluent in English, French is a plus. Any additional language is an asset
Inspiring leadership and strong facilitation skills
Excellent storytelling and communication abilities
Strong field affinity and passion for human connections, with a high intercultural sensivity
Entrepreneurial, agile and solution-oriented mindset
WHAT WE OFFER:
Working for a unique company, strongly committed towards the planet and the people (B Corp certification)
Working with passionate colleagues coming from all over the world
A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment & move fast
Internal mobility opportunities
Monthly allocation & discount for store products
Attractive Social Insurances coverage
5 weeks annual leaves & 3 extra-days offered as public holidays
Flexible and Hybride Work arrangement
Attractive Parental Leave Policy
Public Transport allowance
STARTING DATE: May 2026
PERMANENT CONTRACT
LOCATION: Plan-les-Ouates (Geneva), Switzerland
TRAVEL REQUIREMENTS: Up to 40% jidf4dac8dpn jit0311pn jiy26pn