Junior Application Support Specialist (SAP ByDesign)

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Accenture Korlátolt Felelősségű Társaság
Munkavégzés helye

Budapest

Egyéb juttatások
- Cafeteria
- Egészségbiztosítás
Munkaidő, foglalkoztatás jellege
- Teljes munkaidő
- Általános munkarend
Elvárt technológiák
- SAP SERVICENOW ITIL IT SUPPORT ABAP CRM JIRA
Elvárások
- Angol középfok és
- Magyar középfok
- Nem kell tapasztalat
- Középiskola

Cafeteria Egészségbiztosítás

Teljes munkaidő Általános munkarend

SAP SERVICENOW ITIL IT SUPPORT ABAP CRM JIRA

Angol középfok és Magyar középfok Nem kell tapasztalat Középiskola

Állás elmentve

A hirdetést eltávolítottuk a mentett állásai közül.

Responsibilities

Receive, log, and track application incidents and service requests using ticketing tools (ServiceNow or Jira)
Communicate with business users in English (and German, if applicable) to understand and resolve issues effectively
Support technical teams in coordinating issue resolution and monitoring service-level targets (SLAs)
Document incident details and escalate recurring issues following ITIL best practices
Participate in continuous learning — including structured training on SAP modules and other enterprise systems
Contribute to an international support team focused on technical excellence and customer satisfaction

Requirements

Basic IT understanding and strong motivation to build a career in IT support or enterprise applications
Positive, coachable mindset and willingness to learn new tools, systems, and business processes
Education or certification in IT, Computer Science, or a related field (recent graduates welcome)
Working knowledge of ITSM or ticketing tools (e.g., ServiceNow, Jira)
Hungarian and English fluency (spoken and written) is required; German language skills at B2+ level are a strong plus
Prior exposure to SAP systems (ByDesign, ABAP, Basis, FI, CRM, SRM, or SCM) is beneficial but not mandatory — all secondary skills will be taught on the job
Strong communication, organization, and problem-solving skills

What we offer

A structured on-the-job training program and continuous learning opportunities
Exposure to global IT service operations and SAP environments
A supportive, international work culture focused on collaboration and growth
Long-term engagement within a global tech organization
Attractive Base salary
Wide range of benefits included cafeteria, bonuses, Medicover private health insurance package, life insurance, AYCM sport card, family-oriented benefits, company shares on a discount price

Company info

Accenture is a leading global provider of a broad range of professional services in strategy and consulting, interactive marketing, information technology and business operations services, with digital capabilities in all of these areas. With more than 800,000 employees worldwide, we serve clients in more than 120 countries.