Állás részletei
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Cég neve
Imerys Tűzállóanyaggyártó Kft.
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Munkavégzés helye
6800 Hódmezővásárhely, Erzsébeti út 7.
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Egyéb juttatások
- Étkezési jegy
- Mobiltelefon
- Cafeteria
- Szakmai tréningek
- Munkába járás támogatás
- Sport támogatás
- Élet- és balesetbiztosítás
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Munka típusa
- Teljes munkaidő
- Alkalmazotti jogviszony
- Általános munkarend
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Tech stack
- IT SUPPORT NETWORK HARDWARE WINDOWS ERP ACTIVE DIRECTORY CISCO SCADA LINUX CABLING
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Biztosított eszközök
- Laptop
- Mobiltelefon
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Elvárások
- Angol középfok és
- Magyar középfok
- 3-5 év tapasztalat
- Főiskola
- 'B' kat. jogosítvány
Állás elmentve
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Állás leírása
Imerys Tűzállóanyaggyártó Kft.
IT Support Technician
Imerys is the world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.
Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.
If you want to grow your skills and develop your career, find out more at www.imerys.com
Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.
If you want to grow your skills and develop your career, find out more at www.imerys.com
Job summary:
Job summary:
The IT Support Technician role is to contribute to the smooth operation of the IT support and the Imerys computer network. This includes planning, configuring, installing, maintaining network hardware, software, and communication links whilst ensuring minimal network downtime occurs. Diagnosis, resolving and documenting hardware and software problems in a timely and accurate fashion, providing end users with appropriate assistance.
Responsibilities:
The focus will be on Hungary (Hódmezővásárhely) for field service and urgent issues and providing support to other countries across EMEA/Globe.
The IT Support Technician role is to contribute to the smooth operation of the IT support and the Imerys computer network. This includes planning, configuring, installing, maintaining network hardware, software, and communication links whilst ensuring minimal network downtime occurs. Diagnosis, resolving and documenting hardware and software problems in a timely and accurate fashion, providing end users with appropriate assistance.
Responsibilities:
The focus will be on Hungary (Hódmezővásárhely) for field service and urgent issues and providing support to other countries across EMEA/Globe.
- Planning, configuring, installing, maintaining IT hardware, software.
- Mobile Device Management (MDM) for mobiles & tablets
- Provide remote IT Support across EMEA
- Perform installations, upgrades & deployment of workstations to Microsoft Windows 11
- Provide IT support for industrial plant and offices
- Local assistance for the L2/L3 System Administrators (Server, Network, Application, ERP)
- Participation on the Imerys’ group projects for local assistance
- Communication links whilst ensuring minimal IT downtime occurs
- Diagnosis, resolving and documenting hardware and software problems in a timely and accurate way
- Providing end users with appropriate assistance through ticketing system
- Perform regular site visits to remote sites with engagement with local managers for local IT Support
- Engagement with business units, production environments and managers for improving IT efficiencies
- Identify and prioritize, and resolve end user requests, including the monitoring, tracking, and coordination of Support functions
- Maintain a high degree of customer service for all support queries, able to communicate across global support teams
- Support users in the use of IT equipment by providing necessary training and advice
- Take ownership of user problems and be proactive when dealing with user issues
- Implement, manage, upgrade and maintain the CMDB for IT assets
- Create, maintain Knowledge articles for IT technical team and end users
- Troubleshooting & Problem solving of Workstation related problems
Requirements:
- At least 3 years of experience in IT Support
- IT related Bachelor's or Master's Degree
- Fluency in Hungarian language is a must
- Microsoft workstations (7/8/10 & 11) - (advanced knowledge)
- MS Active Directory users, groups, policies, management - (Good knowledge)
- Microsoft servers - (basic knowledge)
- Network Connectivity - (basic knowledge of routers, switches & wireless)
- Google Workspace, MDM - (desirable)
- Knowledge in Industrial IT (SCADA, Industry 4.0) - (desirable)
- Helpdesk Experience including use of internal ITSM application
- Very good communication in English. - other languages an advantage
- Participation in the “Out-Of-Hours On-Call” Rota.
- Curiosity in New IT Technologies
- Driving License
- Able to work with on site hardware/mounting/cabling/patching and so forth
- Proactive mindset
- Excellent Interpersonal & problem solving skills
- Oriented on users satisfaction
- A flexible approach to working hours
What we offer:
- Professional challenge
- Career and learning opportunities in an international environment
- International experience and network
- Competitive salary and package (annual performance bonus, cafeteria from day one)
- Travel allowance (Imerys covers 86% of public transportation costs, or 30 Ft/km in case of commute by car)
- Discounted workplace meals
- Life-, accident- and health insurance
- Annual pool- and gym membership in Hódmezővásárhely
- Trainings, company events
Sector(s):
- IT Operation, Telecommunication
- IT Support, Helpdesk
How to apply/ contact information:
Please apply with your English CV
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Egyéb adatok és információk
Értékelések a(z) Imerys Tűzállóanyaggyártó Kft. cégről
3,6 csillag az 5-ből
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0 vélemény
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