Hebrew-speaking customer service representative

Support Services Group is a multinational company with more than 20 years of experience in the service sector. We have over 25 customer service centers worldwide. Three of these are located in Hungary: in Budapest, Szekszárd, and Balatonboglár. Currently, we have more than 250 colleagues, but we are continuously expanding. Our partners come from a variety of sectors, including the automotive industry, commerce, insurance, energy, banking, streaming services, and more.

On this project, after the training period, you will be equipped with all the necessary knowledge to assist the customers of one of the world's largest streaming service providers.

• Handling and administering incoming calls and chats from customers through a ticketing system.
• Engaging with clients in a friendly and professional manner while actively listening to their concerns.
• Offering support and solutions to customers in accordance with the company's customer service policies.

• You speak Hebrew at an advanced level (C1) and English at an intermediate level (B2).
• You communicate well and correctly both verbally and in writing. (Experience in Customer Service is an advantage.)
• You are flexible with shifts and are looking for a full-time or part-time job (including evening and weekend work).
• You have at least a high school diploma.
• You have confident computer skills.
• You perform your work conscientiously and precisely.
• For foreign nationals, possession of a Residence permit or Student visa is a must.

• Competitive salary package with project bonus, shift allowance, and cafeteria benefits.
• Work fully remote or join us in our modern Budapest office (13th district) - your choice.
• Full onboarding and training program to prepare you for success.
• A supportive, international team and multicultural environment.
• Fun company culture with events and team-building activities.

• Experience in Customer Service is an advantage.