Állás részletei
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Cég neve
Cognizant Technology Solutions Hungary Kft.
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Munkavégzés helye
1095 Budapest, Soroksári út 44.
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Egyéb juttatások
- Egészségpénztár
- Cafeteria
- Szakmai tréningek
- Nyelvtanulás támogatása
- Sport támogatás
- Élet- és balesetbiztosítás
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Munka típusa
- Teljes munkaidő
- Távmunka
- Home office
- Alkalmazotti jogviszony
- Több műszak
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Biztosított eszközök
- Laptop
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Elvárások
- Angol felsőfok és
- Német felsőfok
- Pályakezdő/friss diplomás
- Középiskola
Állás elmentve
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A hirdetés adatait sikeresen elküldte az email címére.
Állás leírása
Cognizant Technology Solutions Hungary Kft.
German speaking Service Desk Agent (24/7)
What we offer:
- Hybrid working model
- Training and continuous learning and certification opportunities
- Chance to be part of a rapidly expanding organization
- Multilingual environment, native colleagues
- Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
- Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute), home office opportunity
- Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
- Reimbursable language courses
- Team events and Company events (cool and youthful parties with team-games, etc.)
- High value awards and recognitions, annual bonus for top performers, and annual salary review
Task:
- Handle end user calls and web queries in English and German
- Act as the first point of contact for the customer
- Precise administration
- Act as primary contact between customer and resolving group
- Keep the user informed, own and follow up ongoing cases
**This role requires work in 24/7 environment, work on national holidays (as allowed by local regulations)**
Expectation:
- have excellent written and verbal communication skills in English and in German (Austrian dialect is advantage)
- are a fresh graduate or have High School degree
- advantage but not a must: have some experience in customer service or in IT Help Desk
- have desire to learn - no IT background required, training will provide the necessary technical knowledge
- are open to work in shifts
- have excellent communication skills – both written and spoken
- are flexible, open-minded personality with a "can do" attitude
Sector(s):
- IT Operation, Telecommunication
- IT Support, Helpdesk
Állás, munka területe(i)
Egyéb adatok és információk
Értékelések a(z) Cognizant Technology Solutions Hungary Kft. cégről
3,6 csillag az 5-ből
Az adatok az oldalon leadott értékelések eredményét tükrözik, melyre a cég nincs ráhatással.